Voice Claims Executive — Customer Care
5 days ago
A major service provider in Cape Town is seeking an entry-level Executive-Voice-Customer Service to enhance customer satisfaction and manage claims efficiently. In this role, you'll ensure adherence to service standards and maintain operational efficiencies while handling communications. Ideal candidates should excel in communication and problem-solving, with a focus on customer needs. Join us to contribute to a high-standard claims management environment.#J-18808-Ljbffr
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Executives-Customer Care Voice-Claims
2 weeks ago
Cape Town, South Africa Exl Full timeOverview Executives-Customer Care Voice-Claims - FNOL – EXL Cape Town, Western Cape, South Africa Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical...
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Senior Executive-Customer Care Voice-Inbound
4 weeks ago
Cape Town, South Africa EXL Full timeSenior Executive-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa Overview: Senior Executive-Customer Care Voice-Inbound role at EXL in Cape Town, focused on delivering high-quality inbound customer care in a policyholder billing context. Responsibilities Receive inbound calls from policyholders in a contact center environment. Process...
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Executive-Customer Care Voice-Inbound
3 days ago
Cape Town, South Africa EXL Full timeExecutive-Customer Care Voice-Inbound Location: EXL Cape Town, Western Cape, South Africa Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionalism and precision. If you're committed to excellence and ready to thrive in a structured operations setting, this role is for you. Apply now to...
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Cape Town, South Africa EXL Full timeExecutive-Customer Care Voice-Customer Experience EXL Cape Town, Western Cape, South Africa 1 day ago Be among the first 25 applicants The intake agent will receive and review the fax images and start data entry in the system. Validate and verify the provider and member using all compliance metrics. Create the precert case and route the case to the...
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Coordinator-Customer Care Voice-Inbound
3 weeks ago
Cape Town, South Africa EXL Full timeCoordinator-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage....
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Executive-Customer Care Voice-Inbound
4 weeks ago
Cape Town, South Africa EXL Full timeEXL Cape Town, Western Cape, South Africa Executive-Customer Care Voice-Inbound Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionalism and precision. If you're committed to excellence and ready to thrive in a structured operations setting, this role is for you. Apply now to embark on a...
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Executive-Customer Care Voice-Inbound
1 day ago
Cape Town, South Africa EXL Full timeExecutive-Customer Care Voice-Inbound Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast‑paced contact centre environment. Your role involves processing billing transactions, addressing inquiries and providing technical support with professionalism and precision. With strong...
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Executive-Customer Care Voice-Inbound
4 weeks ago
Cape Town, South Africa EXL Full timeExecutive-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa. We are looking for a Customer Service Representative to join our dynamic team as the frontline contact for policyholders in a fast‑paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with...
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Executive-Customer Care Voice-Inbound
4 weeks ago
Cape Town, South Africa EXL Full timeExecutive-Customer Care Voice-Inbound Location: EXL Cape Town, Western Cape, South Africa Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Business Consulting and Services Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast‑paced contact center...
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Executive-Customer Care Voice-Inbound
2 weeks ago
Cape Town, South Africa EXL Full timeEXL Cape Town, Western Cape, South Africa Executive-Customer Care Voice-Inbound Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with...