Key Account Manager

3 weeks ago


roodepoort Gauteng, South Africa Blue Oak Personnel Full time

Duties & Responsibilities

Client Relationship Management:

  • Build and maintain relationships with key clients and consultants.
  • Set meetings up for external sales and maintain feedback.
  • Regularly communicate to understand their needs and expectations.
  • Be the main contact for inquiries and issues.
  • Work with teams for seamless service and problem-solving.

Account Strategy and Development:

  • Create strategies for client satisfaction and business growth.
  • Identify upselling opportunities.
  • Stay informed about market trends and feedback for strategy refinement.

Solution Customization and Consultation:

  • Analyze and offer tailored logistics solutions.
  • Work closely with consultants for business and revenue growth.
  • Provide logistics expertise.

Problem Solving and Issue Resolution:

  • Promptly address client and consultant concerns.
  • Collaborate for innovative solutions.

Performance Tracking and Reporting:

  • Monitor KPIs related to client accounts and consultant engagement.
  • Report on performance, achievements, and improvement areas.


Key Performance Indicators (KPIs):
1. Client and Consultant Satisfaction: NPS, CSAT, repeat business, consultant revenue growth.
2. Revenue Growth: Increase in key account revenue, upselling, consultant revenue growth.
3. Operational Efficiency: On-time delivery, reduced transit time, successful issue resolution.
4. Communication and Responsiveness: Response time, proactive outreach frequency.
5. Independent Consultant Engagement: Consultant service percentage, satisfaction, new business
opportunities.
6. Problem Resolution: Issue resolution time, escalation rate.
7. Team Collaboration: Internal team feedback.
8. Market Insight: Sharing market insights, identifying new opportunities.

Desired Experience & Qualification

Qualifications:
- Proven experience in key account management, preferably in logistics or related fields.
- Strong communication and relationship-building skills.
- Ability to strategize, solve problems, and provide customized solutions.
- Team collaboration and market analysis capabilities.


  • Key Account Manager

    4 weeks ago


    Roodepoort, South Africa Blue Oak Personnel Full time

    Duties & ResponsibilitiesClient Relationship Management:Build and maintain relationships with key clients and consultants.Set meetings up for external sales and maintain feedback.Regularly communicate to understand their needs and expectations.Be the main contact for inquiries and issues.Work with teams for seamless service and problem-solving. Account...


  • Gauteng, South Africa Vulcan Recruit Full time

    **Position**: Junior Key Accounts Manager | Fintech & Software Solutions **Location**: Gauteng/Bedfordview **Remuneration**:Salary negotiable **About Our Client**: Our client is a software solutions company based in Johannesburg. They specialize in digital verification and payment solutions that ensure seamless and secure onboarding of customers,...


  • Gauteng, South Africa The Right Company Full time

    **KEY ACCOUNT MANAGER - JOHANNESBURG - R25000 ctc - FMCG Industry** We are currently recruiting for a KEY ACCOUNT MANAGER for a Catering Supply Company based in Johannesburg, your role would involve managing and nurturing relationships with key clients and ensuring their satisfaction with your company's products and services. Key responsibilities: -...

  • Key Account Manager

    6 days ago


    Gauteng, South Africa Sensibles Group Full time

    We are looking for a young (28-35yrs) male with a dynamic personality, hungry to progress and succeed, to join a rapidly growing wholesale virtual buying group who are disrupting the current market with an innovative business model. We currently represent some of South Africa’s largest FMCG brands. The role is a growing one with unlimited future...


  • Gauteng, South Africa Vulcan Recruit Full time

    **Position**: Key Accounts Administrator | Fintech & Software Solutions **Location**: Gauteng/Bedfordview **Remuneration**:Salary negotiable **About Our Client**: Our client is a software solutions company based in Johannesburg. They specialize in digital verification and payment solutions that ensure seamless and secure onboarding of customers,...


  • Roodepoort, South Africa Clicks Group Limited Full time

    **Position Summary**: **Industry**:Pharmaceutical Sector - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Roodepoort - **Contract**:Permanent**EE position**:Yes**Brand**:Clicks Group**Introduction**: We are looking to recruit a permanent Key Accounts Coordinator to work for United Pharmaceutical Distributors (UPD). The role will be...

  • Senior Key Accounts

    4 days ago


    Gauteng, South Africa Prostaff Recruitment Specialists Full time

    Senior Key Accounts / Export Manager - Industrial Chemical Raw Materials - 2023-08-25 - 2023-09-24 - Permanent - PS010062 - Logistics, Warehouse & Freight- Sales and Marketing- Gauteng, Gauteng - Monthly Cost To Company (Market related, Negotiable)- A well-known international chemical company requires the above to manage and drive key accounts within the...


  • Gauteng, South Africa Prostaff Recruitment Specialists Full time

    Senior Key Accounts Manager - Shrink Packaging - Food / Meat Processing - 2024-03-18 - 2024-04-17 - Permanent - PS010214 - Sales and Marketing- Gauteng, Gauteng - Monthly Cost To Company (Market related, Negotiable)- A well-established market leader specialising in the manufacturing and distribution of shrink packaging for the food and meat processing...

  • Key Account Manager

    7 days ago


    Gauteng, South Africa Prostaff Recruitment Specialists Full time

    Key Account Manager - Food Ingredients - 2023-07-05 - 2023-08-04 - Permanent - PS010009 - Sales and Marketing- Gauteng, Gauteng - Monthly Cost To Company (Market related, Negotiable)- A well - known supplier of food ingredients supplying the food manufacturing and meat processing industry requires the above to manage a portfolio of Key accounts as well...


  • Gauteng, South Africa Prostaff Recruitment Specialists Full time

    Senior Key Accounts Manager - Spice / Food Manufacturing / Meat Processing - 2024-03-15 - 2024-04-14 - Permanent - PS010213 - Sales and Marketing- Gauteng, Gauteng - Monthly Cost To Company (Market related, Negotiable)- A well-established market leader specialising in the manufacturing and distribution of seasoning blends requires the above to manage their...

  • Key Account Manager

    4 weeks ago


    Gauteng, South Africa Prostaff Recruitment Specialists Full time

    Key Account Manager - Personal Care Raw Materials - 2024-01-24 - 2024-02-23 - Permanent - PS010155 - Sales and Marketing- Gauteng, Gauteng - Monthly Cost To Company (Market related, Negotiable)- A well-known chemical raw material company requires the above to manage large manufacturing key accounts within the personal care industry. **Minimum requirements...

  • Key Accounts Manager

    4 weeks ago


    Roodepoort, South Africa Quantum Recruitment Pty Ltd Full time

    The client business product offering has grown significantly over the years which have led to the development of the face to face distribution channel. The incumbent of this newly created position will be responsible for growing and developing the business portfolio. **The key outputs for this role are as follows**: - New Business sales - Client service...


  • Gauteng, South Africa Caterpillar Full time

    **Career Area**:Marketing / Sales / Product Support**: **About Cat Financial** **Job Summary**: **Duties And Responsibilities**: - Provides professional representation in an assigned territory, which includes training for dealer management and support personnel concerning merchandising, and financing programs for private entities and governmental bodies. -...

  • Key Account Manager

    4 weeks ago


    Gauteng, South Africa Prostaff Recruitment Specialists Full time

    Key Account Manager - Meat processing industry - 2024-03-18 - 2024-04-17 - Permanent - PS010215 - Sales and Marketing- Gauteng, Gauteng - Monthly Cost To Company (Market related, Negotiable)- A well-known supplier of food ingredients supplying the food manufacturing and meat processing industry requires the above to drive and oversee all commercial aspects...

  • Account Manager

    4 weeks ago


    Roodepoort, South Africa RecruitForce Full time

    Our client, a large provider of refurbished IT Hardware, long and short term rentals and Asset Finance are looking for an Account Manager to join their stable team based in Roodepoort. - You will offer high quality equipment and finance solutions to large, existing clients which will be handed to you to take care of. - The AM must achieve their sales targets...

  • Account Executive

    5 days ago


    Roodepoort, South Africa Watershed Consulting Full time

    **Job Description**: **Account Executive Job Description** Purpose To provide input to formulation of strategy in order to meet the Sales Department objectives. To create and implement tactical sales plans supported by consistent customer contact management approach in order to maintain customer relations and optimise client market...


  • Gauteng, South Africa Diverse Consulting Solutions (Pty) Ltd Full time

    Industrial Engineering - Key Sales Account Manager Matric certificate Engineering Diploma or Degree either in Mechanical or Electrical or Electronics or Mechatronics OR Other OR Sales diploma etc. Must have a valid driver’s license. Must have Engineering Sales Representative working experience a advantage but not essential. Key Sales Account Manager...


  • Gauteng, South Africa Diverse Consulting Solutions Full time

    Industrial Engineering - Key Sales Account Manager Matric certificate Engineering Diploma or Degree either in Mechanical or Electrical or Electronics or Mechatronics OR Other OR Sales diploma etc. Must have a valid driver’s license. Must have Engineering Sales Representative working experience a advantage but not essential. Key Sales Account Manager...

  • Account Manager

    7 days ago


    Roodepoort, South Africa FLSmidth, Inc. Full time

    Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make a difference. It’s a big responsibility, and we are committed to making an impactful positive change. We need your skills, curiosity, and drive for change to fulfil our goal. Together, we enable our...


  • Gauteng, South Africa Armstrong Appointments Full time

    **Our client, one of the largest shoe manufacturers and distributors in Africa, is looking to employ a dedicated, target oriented Strategic Brands Accounts Manager for the Gauteng Branch to maintain the existing Strategic Brands Accounts revenue as a base from which to grow and achieve revenue target increases**_._** **Main job function** Customer...