Product Support Specialist-
3 weeks ago
Product Support Specialist – Graduates / Junior A fast growing, award-winning Financial Analytics Software Development Company is seeking a Product Support Specialist to join their team. What they are looking for? The Product Support Specialist will provide ongoing support to existing customers of the clients software. Typical customers are primarily accounting practices in English‑speaking markets. Experience and Qualifications 1-2 years (Graduates / Junior Professionals) Degree in Finance / Engineering / Technology (Essential). Will strongly consider graduates with Finance / Logistics / Engineering / Insurance degrees from Wits, Stellenbosch, UCT, University of Pretoria. Willing to work USA or APAC time zone (Candidates preference). Fluent speaking. 60%+ Matric Mathematics (Essential). 60% final year results. Responsibilities Provide real‑time and detailed support to the clients local and international customers via a chat interface and over short video calls. Assist the implementation team with customer implementations. Help customers find the answers they need to successfully use the software platform. What’s in it for you? Thorough training and continual coaching and development. International exposure – The client has a customer base in all major English‑speaking economies; the UK, the US, Canada, South Africa, Australia and New Zealand. Competitive salary package. A software company with a dynamic and exciting work environment that has been experiencing accelerated growth. A strong culture and people development focus – Your personal growth is important to the client from day one. All roles are based in our Johannesburg, South Africa office. Hours and Teams The sun never sets on the clients customer base, this means that alternative hours need to be worked to service customers in each time zone. Afternoon and evenings – North America: 2 PM – 11 PM. Morning and afternoon – APAC: 3 days at 4 AM – 1 PM and 2 days 5 AM to 2 PM. Qualities Exceptional interpersonal skills: clear, concise, and convincing communication. Relationships are key Effective product support specialists can solve problems quickly and communicate effectively with the customer to reach a resolution. Willingness to work alternative hours. Strong business acumen, passion for technology, and genuine interest in the latest happenings in accounting and technology. Critical thinker with the ability to provide quick resolutions to customer queries. Beneficial for the role: Top‑tier university degree with good grades and good grades in the final year. #J-18808-Ljbffr
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Production Support Specialist
1 week ago
Johannesburg, South Africa FirstRand Full timeJob Description Hello Future Production Support Specialist Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives...
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Specialist: Product Support
1 day ago
Johannesburg, South Africa Weir Group Full timeJob Title: Specialist: Product Support Division: Weir Minerals Location: Isando, JHB Hybrid Purpose of Role: To install and commission TRIO crushers, Enduron vibrating screens and HPGR. Perform maintenance and service related to duties within the client site. Why choose Weir: Be part of a global organization dedicated to building a better future: At...
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Specialist: Product Support
3 days ago
Johannesburg, South Africa Weir Group Full timeJob Title : Specialist: Product Support Division : Weir Minerals Location: Isando Hybrid Purpose of Role: Aftermarket product support management, This position will ensure that all aftermarket strategies and programs are in alignment with Sales, Product management, Engineering Operation and Distribution Why choose Weir: _(required)_ Be part of a global...
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Product Support Specialist-
4 days ago
Johannesburg, South Africa AcquireTech Full timeProduct Support Specialist- (Graduates/Junior) A fast growing, award-winning Financial Analytics Software Development Company is seeking a Product Support Specialist to join their team. What they are looking for? The Product Support Specialist will provide ongoing support to existing customers of the clients software. Typical customers are primarily...
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Production Support Specialist
1 week ago
Johannesburg, South Africa FirstRand Full timeJob Description Dear Future, Production Support Specialist The role requires to schedule operational time and ensure information systems equipment is effectively utilized and coordinate preventative maintenance with operating requirements. Are you someone who can: - Proficiency in monitoring and supporting Control-M and SQL Agent batch jobs is a critical...
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Product Specialist
7 days ago
Johannesburg, South Africa FirstRand Full timeJob Description Hello Future Product Specialist Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As a Product Specialist in FNB Personal Core Banking, you will be responsible to provide specialist product advice. Are You Someone Who...
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Product Specialist
1 day ago
Johannesburg, South Africa BankservAfrica Full timeThis details all the information about the job posting. **WORKING CONDITIONS** ***_This position is, in the normal course of events, office bound. Currently, due to the COVID-19 pandemic, most employees are working from home. When it is safe to do so, and management announces a return to office, you will be required to comply with this instruction. Should...
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Assistant Product Specialist
1 week ago
Johannesburg, South Africa South African Bankers Services Company Pty Ltd Full timeJob Description: As part of the Cash team you are primarily responsible for supporting the product specialist with tasks such as as monitoring and reporting on performance, analysing statistics, dealing with escalations as required; and ensuring that the product meets the customers’ expectations and agreed SLAs. You will need to understand the detail of...
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Production Support Analyst
3 days ago
Johannesburg, South Africa Boardroom Appointments Full time**CONTRACT ROLE** **Non-Negotiable Requirements**: - 3-5 years technical and support experience - Office-based with willingness to work weekends and extended hours when required - Experience with SQL and various databases (e.g., MySQL), APIs, and file transfer protocols - Ability to understand JSON/XML - Excellent communication skills for internal and...
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Production Support Specialist
1 day ago
Johannesburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To schedule operational time. Ensure information systems equipment is effectively utilized and coordinate preventative maintenance with operating...
