Senior 1st Line IT Support Engineer

Reference : JHB -TR-1 We are recruiting for a Senior Helpdesk Support Engineer. Duties & Responsibilities Customer Service Receive calls from senior customer engineer / help desk. Verify / identify problems with help desk. Contact users to get clarity on problems and troubleshoot. Provide telephonic support to users if possible. IT Support Train users on how...

Reference: JHB -TR-1 We are recruiting for a Senior Helpdesk Support Engineer. Duties & Responsibilities Customer Service Receive calls from senior customer engineer/help desk. Verify/identify problems with help desk. Contact users to get clarity on problems and troubleshoot. Provide telephonic support to users if possible. IT Support Train users on how to...

Description The 1st line – Risk Analyst is required to support the implementation and application of the Risk Management Framework responsibilities, including but not limited : Specific Role Responsibilities Process Ensuring delivery of quality, accurate Risk Events to clients in a timely manner, with appropriate assessment of regulatory impact Partnering...

A leading IT Solutions provider in Johannesburg is looking for a 1st Line Service Desk Analyst to assist customers with first level support. The ideal candidate should have experience in a helpdesk role and possess relevant IT qualifications such as A+, N+, and ITIL. This role involves monitoring incident calls, ensuring service excellence, and effective...

Role Description The 1st line – Risk Analyst is required to support the implementation and application of the Risk Management Framework responsibilities, including but not limited: Ensuring delivery of quality, accurate Risk Events to clients in a timely manner, with appropriate assessment of regulatory impact Partnering with our client base to ensure Risk...

A global IT solutions provider in Johannesburg is seeking a 1st Line Service Desk Analyst to provide frontline technical support. The role involves managing incoming support requests and ensuring service quality in a fast-paced environment. Candidates should have a strong customer service focus and relevant IT training or experience. Join a dynamic team...

The Senior Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users, resolving basic issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as onboarding and off-boarding users. This role will be supporting a US...

In this role, you would be responsible for 1st line systems support to Head Office and users. You would be expected to have experience within an IT Service Desk/Help Desk environment. This position requires excellent listening, probing and documentation skills. KEY PERFORMANCE AREAS WILL BE: - Providing first line systems support to head office and stores...

Role DescriptionThe 1st line – Risk Analyst is required to support the implementation and application of the Risk Management Framework responsibilities, including but not limited:Specific Role ResponsibilitiesProcessEnsuring delivery of quality, accurate Risk Events to clients in a timely manner, with appropriate assessment of regulatory impactPartnering...

In this role, you would be responsible for 1st line technical support to Head Office and Store Users. You would be expected to have experience within an IT Service Desk/Help Desk environment. This position requires excellent listening, probing and documentation skills. Key Performance Areas: - Providing first line systems support to head office and stores...