Senior Helpdesk Support Engineer
5 days ago
Reference: JHB -TR-1 We are recruiting for a Senior Helpdesk Support Engineer. Duties & Responsibilities Customer Service Receive calls from senior customer engineer/help desk. Verify/identify problems with help desk. Contact users to get clarity on problems and troubleshoot. Provide telephonic support to users if possible. IT Support Train users on how to use IT equipment. Hardware Maintenance and Repairs Undertake maintenance and repairs on damaged and repairable hardware. Report on uneconomical repairs. Network and Telephone Support Provide daily operations support and maintenance for network and telephone infrastructure (1st line support). Proactively monitor network and telephone infrastructure to provide stable, dependable services, by working with specialists. CSN Support Respond to remote/satellite customer call-outs (hardware, software, and network calls). Provide telephone infrastructure (1st line support). Travel to and from customer locations (usually by car), documenting work activity and maintaining administrative paperwork. Asset Management Undertake audits of hardware and software assets. Research and Development Keep abreast of trends in hardware and software developments. Reporting Contribute to the preparation and submission of Regulation reports. Aid in the development of functional reporting systems, for management, project, or performance reporting. Qualifications and Experience Bachelor’s Degree/Advanced Diploma in Information Technology related qualification. Relevant 4 years’ experience in a system support environment. #J-18808-Ljbffr
-
Senior Helpdesk Support Engineer
2 weeks ago
Johannesburg, South Africa Nambiti Technologies (Pty) Ltd Full timeReference : JHB -TR-1 We are recruiting for a Senior Helpdesk Support Engineer. Duties & Responsibilities Customer Service Receive calls from senior customer engineer / help desk. Verify / identify problems with help desk. Contact users to get clarity on problems and troubleshoot. Provide telephonic support to users if possible. IT Support Train users on how...
-
Helpdesk Support Analyst
2 weeks ago
Johannesburg, South Africa Nudle Pty Ltd Full timeNudle XR is looking for enthusiastic **Helpdesk Support Analysts** to be the first point of contact for clients and staff needing technical support. You’ll be helping users troubleshoot issues with our AR/VR platforms and educational tools, ensuring smooth experiences for both teachers and learners. If you enjoy solving problems and supporting people, this...
-
Senior Process Engineer
2 weeks ago
Johannesburg, South Africa Gig Engineer Full timeChanging the way the world works @ Gig Engineer | Founder | MBA | Engineer | Jedi Gig Engineer is seeking an experienced Senior Process Engineer to lead process development and optimisation efforts on behalf of its client, dedicated to advancing nuclear fuel technologies for next-generation reactors. In this role, you will oversee the design, implementation,...
-
It Helpdesk First Line Support
3 weeks ago
Johannesburg, South Africa Cbreexcellerate Full timeOverview IT Helpdesk First Line Support - Fixed Term ContractWe are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management. We support...
-
Helpdesk Support
7 days ago
Johannesburg, South Africa Empact Group Full timeEmpact Group is recruiting for a highly motivated and dynamic Helpdesk Support who will be responsible to provide professional support & administration of incoming and outgoing calls, requests and escalations. He/she will ensure client satisfaction with regards to feedback whilst upholding the company policies and procedures. **Key areas of...
-
IT Helpdesk First Line Support
5 days ago
Johannesburg, Gauteng, South Africa CBRE Excellerate Full time R200 000 - R400 000 per yearIT Helpdesk First Line SupportWho we areWe are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.We support predominantly corporate...
-
Helpdesk Manager
1 week ago
Johannesburg, South Africa Select One Full timeThe purpose of the role is to manage the helpdesk support function as well as the 1st line helpdesk support team members with goal of ensuring customer satisfaction, doing so in line with entity and departmental objectives. The individual will be responsible for managing 1st line support resource availability on both the telephone and helpdesk system,...
-
Senior Process Engineer.
3 weeks ago
Johannesburg, South Africa Gig Engineer Full timeGig Engineer is seeking an experienced Senior Process Engineer to lead process development and optimisation efforts on behalf of its client, dedicated to advancing nuclear fuel technologies for next-generation reactors. In this role, you will oversee the design, implementation, and scaling of processes across the Nuclear Fuel Cycle, utilising proprietary ASP...
-
Helpdesk Support Technician
2 weeks ago
Johannesburg, South Africa MPRTC Full time**Requirements**: - _ Tertiary IT Studies / Certificates_ - _ +/- 2 years, Telephonic and remote Helpdesk support (Hardware and software), Client liaison._ - _ MS Office_ - _ Windows_ - _ SQL script - Advantage_ - _ SQL Database Advantage_ - _ Telephone etiquette_
-
Senior Process Engineer
2 weeks ago
Johannesburg, South Africa Gig Engineer Full timeA leading technology company in Johannesburg is looking for a Senior Process Engineer to enhance nuclear energy solutions. You will lead process development and optimization, ensuring compliance with safety regulations. The ideal candidate has over 7 years of experience in process engineering and strong leadership skills. This full-time role offers...