Hilti Store Account Manager

Join to apply for the Hilti Store Account Manager (Cape Town) role at Hilti Group . Make your career real with Hilti. Overview We’re seeking a dynamic Hilti Store Account Manager to join our Cape Town sales team and contribute to the success of our National Hilti Retail Team. If you’re passionate about sales and customer engagement, this role offers the opportunity to build extensive product knowledge across the full Hilti catalogue and deliver an exceptional retail and customer experience. This role is designed to prepare you for possible future responsibilities in external account management, where you will be based onsite and engage directly with customers. You will actively and effectively demonstrate, service, train, and (where appropriate) test Hilti products. Success in this role requires a deep understanding of the market and key stakeholders. You will be expected to gather and report insights on competitors, pricing trends, product launches, seminars, new outlets, quality concerns, and delivery performance through monthly reports. What You’ll Do Take ownership of the assigned territory – the Cape Town Hilti Store (retail) to develop sales by utilizing all elements of our sales process to analyze, implement and control opportunities within the territory to achieve assigned targets. Look after our retail store, serving local clients ranging from sole traders to large construction projects. Actively demonstrate our products, cross‑sell our software and services, and advise customers on the most innovative and cost‑efficient solutions for their needs. Carry out day‑to‑day processes like entering orders, receiving goods, accepting repairs, managing inventories, and developing a customer base through proactive contact and sales. Build fruitful working relationships with partners, contractors, system integrators and end users. Actively manage and develop the growth of key products within the sales territory by targeting the appropriate customer groups and ensuring successful introduction of new products. Ensure appropriate coverage is given to both buying and potential customers within the customer platform to develop profitable growth. What You’ll Bring Bachelor’s degree / Diploma (Sales, Marketing, Business, or industry related) – is advantageous. 2–4 years of client‑facing sales experience and/or customer experience. Superior verbal and written English communication skills. Strong stakeholder engagement skills. Proficiency in Microsoft Word, PowerPoint, and Excel. An analytical, result‑oriented, and proactive mindset with a team‑oriented, self‑driven attitude. A proven track‑record as a top performer who consistently meets and exceeds goals. A willingness to work in a sales‑driven environment. Perks and Development Show us what you’re made of, and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after. About Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. Equality Statement Hilti is an equal opportunity employer. We look forward to receiving your application Seniority level Entry level Employment type Full‑time Job function Sales and Business Development Industries Construction #J-18808-Ljbffr