Vice President 1-Customer Care Voice-Customer Experience

Overview Assistant Vice President-Customer Service - Inbound Voice-Account & Portfolio Management EXL, Cape Town, Western Cape, South Africa Requirements Minimum 8 years’ work experience; preferably from BPO background Should have managed a large BPO Operations Teams for at least 3 years as an HOD Seniority level Executive Employment type Full-time Job...

Executive-Customer Care Voice-Customer Experience EXL Cape Town, Western Cape, South Africa 1 day ago Be among the first 25 applicants The intake agent will receive and review the fax images and start data entry in the system. Validate and verify the provider and member using all compliance metrics. Create the precert case and route the case to the...

**Client Experience Management, Vice President**: **Location**: **Cape Town, Western Cape** Team: **Client Service** Job Requisition #**:R250526** Date posted**:Feb. 26, 2025

EXL Cape Town, Western Cape, South Africa Principal Accountabilities Ensure seamless transition and flawless service delivery Focus on transition with zero impact on service delivery Focus on efficiencies – leaner, greener, and faster Focus on Process stabilization & sustained delivery Reduce operation costs Make TBP more effective Build effective process...

Senior - Customer Experience Consultant - Customer Care Voice - Customer Experience EXL Cape Town, Western Cape, South Africa Highly experienced Customer Experience (CX) Design Manager to lead and shape our customer experience strategy. In this role, you manage a team of CX designers and work closely with senior stakeholders to develop and execute strategies...

Executive-Customer Care Voice-Customer Experience EXL Cape Town, Western Cape, South Africa The intake agent will receive and review the fax images and start data entry in the system. Validate and verify the provider and member using all compliance metrics. Create the precert case and route the case to the appropriate bucket for initial or final review....

Level: Executive Number: Looking for two UCT students Reports to: Management of SHAWCO and the Board of SHAWCO Closing date: 23:55 on Friday 1th of OctoberSHAWCO is a student-run volunteer society, and a standalone Non-profit Organisation (NPO). This duality allows SHAWCO Education the unique opportunity to engage in a variety of projects and programmes. The...

AccountabilitiesEnsure seamless transition and flawless service delivery Focus on transition with 'Zero' impact on service delivery Focus on efficiencies - leaner, greener and faster Focus on Process stabilization & sustained delivery Reducing operation costs Make TBP more effective Build effective process management system

Inuka is working with a global investment firm that specializes in providing top-tier financial advice to their clients on strategic projects in either equity or debt transactions across Africa. They are seeking an experienced and visionary Vice President to lead their renewable energy and energy transition division. You will be responsible for providing...

Vice President: Software Engineering Entersekt Cape Town, Western Cape, South Africa 2 days ago Be among the first 25 applicants Why Entersekt Founded over 16 years ago, with more recent investments from Accel-KKR, Entersekt is a leader in digital banking fraud prevention and