Service Delivery Lead

A leading telecommunications firm in Midrand is seeking an experienced Senior Specialist: Service Delivery. This role involves managing complex projects, ensuring customer satisfaction, and coordinating service delivery for high-revenue initiatives. Candidates should have at least 5 years of experience in the ICT sector, with specific expertise in project...

A leading service delivery company is seeking a National Service Delivery Manager in Midrand, South Africa. This role is responsible for the effective delivery of services across all business lines, ensuring alignment with customer expectations and service level agreements. Candidates must have a Bachelor's Degree and extensive experience in service delivery...

Market Delivery Lead Optimal Growth Technologies – Contract – 12 months – Democratic Republic of the Congo. Role Purpose Serve as the single point of contact for the local market, driving execution of priorities and managing cross‑functional relationships. Key Responsibilities Coordinate and manage local market deliverables for service configuration,...

In-Market Delivery Lead - NOT FOR FIRST TIME JOB SEEKERSRole Purpose:The In-Market Delivery Lead will act as local SPOC to represent MPA in the market, drive MPA priorities in the local market to ensure MPA objectives are met. Act as on-site representative for MPA to manage new local market requests, escalations and managing the relationship at different...

Datacentrix is looking for a National Service Delivery Manager. This is a fixed term contract. The National Service Delivery Manager is responsible for overseeing the effective delivery of services across all business lines, ensuring alignment with organisational objectives, customer expectations and contractual Service Level Agreements (SLAs). This role...

**QUALIFICATION AND EXPERIENCE**: - ITIL certification - Minimum of 5 years Service Delivery experience within the IT sector **Operational Support**: - Acting with Integrity: Behaves ethically and justly; is discreet and maintains confidentiality; meets commitments by acting with integrity. - Business Leadership: Pursuing goals; taking action; upholding...

Qualifications and Experience: Matric plus relevant Bachelors Degree or Diploma in Information Technology, Business Management, or related field . Minimum of 810 years experience in Service Delivery Management , including 5 years in a National or Senior Leadership capacity . Strong knowledge of Risk Management, Governance, and Compliance frameworks . Proven...

Datacentrix is looking for a National Service Delivery Manager. This is a fixed term contract. The National Service Delivery Manager is responsible for overseeing the effective delivery of services across all business lines, ensuring alignment with organisational objectives, customer expectations and contractual Service Level Agreements (SLAs). This role...

Job Description Are you a proactive project leader with a passion for telecoms and a track record of delivering high-impact solutions An exciting opportunity has arisen for a Senior Specialist : Service Delivery to join a leading force in the African telecommunications space. This role is perfect for a seasoned professional who thrives on managing complex...

Responsibilities Establish, manage, and maintain effective relationships with key clients and internal stakeholders to ensure customer satisfaction and service excellence. Oversee the delivery of contracted services in alignment with agreed SLAs and performance metrics. Ensure that service delivery processes are standardised, efficient, and aligned with best...