Journey Lead

Let's Write Africa's Story TogetherOld Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionAs Journey Lead, you will work closely with the S37C Journey Owner in leading and delivering the transformational customer journey for S37C Death Claims. This role involves aligning strategic objectives, driving...

Let's Write Africa's Story TogetherOld Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionAs Journey Lead, you will work closely with the S37C Journey Owner in leading and delivering the transformational customer journey for S37C Death Claims. This role involves aligning strategic objectives, driving...

A major financial services company in Cape Town is looking for a Journey Lead to transform the customer journey for Death Claims. This role involves leading teams, driving collaboration, and implementing agile methodologies. Candidates should have a degree and at least 5 years of leadership experience in customer journey management. This position offers an...

A leading business consulting firm in Cape Town is seeking a Senior Customer Experience Consultant to lead the customer experience strategy. You will manage a team of CX designers and work closely with senior stakeholders to enhance customer satisfaction. Ideal candidates should have strong managerial experience in customer experience management and a proven...

Journey Lead - Section S37C Death Claims – SARAF, NARAF and SuperFund Posted 5 days ago. Be among the first 25 applicants. Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description As Journey Lead, you will work closely with the S37C Journey Owner in leading and...

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Overview Job Description: As Journey Lead, you will work closely with the S37C Journey Owner in leading and delivering the transformational customer journey for S37C Death Claims. This role involves aligning strategic...

Company Description We are looking for bubbly, energetic students in Cape Town to join our Outbound Contact Centre team in a part-time role. Here you will get to have great conversations with some amazing people and provide them with offers that will truly change their lives! **Job Description**: **What you’ll do** - Have conversations with a variety of...

Company Description As a Sales Agent, you get to bring your personality to work every day and connect with others through meaningful interactions. Through these connections, you will be able to offer people a variety of opportunities, from getting them to join incredible causes, to giving them a chance to save on their monthly premiums to helping clients get...

Content Lead Role PurposeWe require a Content Design Lead who will operate under the guidance of the internal Content Strategist, focusing on:Leading a comprehensive audit of existing site content to surface gaps, strengths, and improvement opportunities.Co-developing foundational content standards and a web-specific content playbook to ensure consistency,...

Our Client is a leading consumer financial services business, providing credit and related products (such as store/credit cards, personal loans, digital credit and insurance) to customers through major retail partners and digital channels. The business model combines retail finance and financial services, with a strong emphasis on digital applications,...