Sales Call Centre Centre Agent

1 week ago

Cape Town, South Africa Lead Robot Full time

Company Description
As a Sales Agent, you get to bring your personality to work every day and connect with others through meaningful interactions. Through these connections, you will be able to offer people a variety of opportunities, from getting them to join incredible causes, to giving them a chance to save on their monthly premiums to helping clients get necessary cover and protection through amazing products.

Job Description**
What you’ll do**
- Have conversations with a variety of people to explain various offers
- Use scripts to provide information about offers, products etc.
- Initiate sales with potential customers over the phone / Persuade customers to accept/purchase the offer
- Listen to the customers' needs to generate repeat sales
- Handle questions, objections or complaints in a professional manner
- Gather and document customer information, payment methods, purchases, and reactions to products
- Walk customers through certain processes
- Accurately record information about the call
- Meet / exceed set targets
**Why work with us?**
- A market-related basic salary is in place to ensure that you walk away with a guaranteed income each month, however, you are able to earn much more than that through our competitive commission structure - the more leads you generate, the higher your income will be.
- We are a fun, energetic team that works in a casual environment - no stuffy suits for us
- Our supportive enablement team provides you with all the necessary training and support throughout your journey.
- There is an air of friendly competition around the office with our individual or team challenges - cash and other amazing prizes are up for grabs
- Break times with a view - take a breather and stare at our beautiful sea view.

Qualifications**
What you bring**
- At least 6 months of experience in sales (preferably in a contact centre environment)
- Proven track record of successfully meeting sales quotas
- Amazing objection handling and persuasion skills
- Excellent communication skills
- Proficiency in English
- Working knowledge of relevant computer programs and telephone systems

Additional Information**
What to send our way**
- **The Legal Stuff**
- There is a market-related base salary in place as well commission for each sale that is made.
- This is an office-based role where you will be expected to work Monday to Friday in our office in Cape Town Central.

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