Strategic BPO

Our client requires a Senior BPO Manager who is passionate about delivering exceptional customer service, and has a strong background in the insurance industry. In this role, you will oversee all functions and controls for existing and new BPO business implementations, focusing on fostering positive relationships with key customers and driving business...

Creating purposeful careers as we build the future of contact centre solutions Location: Cape Town Reports to: Head of Operations About the Role We’re looking for a highly analytical and forward-thinking BPO Data Analyst to lead our data strategy across Management Information (MI), Business Intelligence (BI), and Business Analysis (BA)—with a strong...

Location: Cape TownReports to: Head of Operations About the RoleWe’re looking for a highly analytical and forward-thinking BPO Data Analyst to lead our data strategy across Management Information (MI), Business Intelligence (BI), and Business Analysis (BA)—with a strong focus on dialler data management and segmentation.This role is pivotal in driving our...

A dynamic BPO provider is seeking a Marketing Manager to lead strategic marketing initiatives and drive business growth. This role involves managing brand identity, leading digital marketing efforts, and ensuring alignment between sales and marketing teams. The ideal candidate has over 5 years of experience in B2B marketing, strong leadership skills, and a...

Location: Cape Town Reports to: Head of Operations About the Role We’re looking for a highly analytical and forward-thinking BPO Data Analyst to lead our data strategy across Management Information (MI), Business Intelligence (BI), and Business Analysis (BA)—with a strong focus on dialler data management and segmentation. This role is pivotal in driving...

Location: Cape TownReports to: Head of Operations About the Role We’re looking for a highly analytical and forward-thinking BPO Data Analyst to lead our data strategy across Management Information (MI), Business Intelligence (BI), and Business Analysis (BA)—with a strong focus on dialler data management and segmentation. This role is pivotal in driving...

A leading BPO company is seeking a seasoned professional for the role of operational leader to manage service delivery and client satisfaction. This position requires over 12 years of BPO experience, with a focus on strategic management and operational excellence. Responsibilities include overseeing performance metrics, client relationships, and driving...

A leading BPO services provider in Cape Town seeks a dynamic Operations Manager to drive customer delight programs and exceed performance metrics. With 2-3 years in BPO operations, exceptional leadership, and a strategic mindset, you will manage operations while ensuring high customer satisfaction. Preferred certification includes Lean Six Sigma Green Belt,...

**Basic Function** - The incumbent will be responsible in ensuring that the Transitions are successful. In addition to enabling seamless Transitions, the incumbent will also be responsible for building capability of the Transitions function, bring thought leadership to the table that improves Transitions set up and implementation - The incumbent will also...

Associate Director (BPO exp. Essential) page is loaded## Associate Director (BPO exp. Essential)locations: ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Towntime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: December 8, 2025 (3 days left to apply)job requisition id: R Job Title:Associate Director (BPO exp. Essential)Job...