Strategic Growth Marketing Lead — BPO

A leading BPO services provider in Cape Town seeks a dynamic Operations Manager to drive customer delight programs and exceed performance metrics. With 2-3 years in BPO operations, exceptional leadership, and a strategic mindset, you will manage operations while ensuring high customer satisfaction. Preferred certification includes Lean Six Sigma Green Belt,...

Location: Cape TownReports to: Head of Operations About the RoleWe’re looking for a highly analytical and forward-thinking BPO Data Analyst to lead our data strategy across Management Information (MI), Business Intelligence (BI), and Business Analysis (BA)—with a strong focus on dialler data management and segmentation.This role is pivotal in driving our...

Creating purposeful careers as we build the future of contact centre solutions Location: Cape Town Reports to: Head of Operations About the Role We’re looking for a highly analytical and forward-thinking BPO Data Analyst to lead our data strategy across Management Information (MI), Business Intelligence (BI), and Business Analysis (BA)—with a strong...

Are you ready to revolutionize marketing strategies and drive unparalleled growth? No Joke Marketing is searching for an innovative and dynamic Growth Marketer to join our vibrant team. If you're passionate about turning creative ideas into impactful results and thrive in a fast-paced, collaborative environment, this is your chance to make a mark! Key...

Location: Cape Town Reports to: Head of Operations About the Role We’re looking for a highly analytical and forward-thinking BPO Data Analyst to lead our data strategy across Management Information (MI), Business Intelligence (BI), and Business Analysis (BA)—with a strong focus on dialler data management and segmentation. This role is pivotal in driving...

Creating purposeful careers as we build the future of contact centre solutions Marketing Manager Location: Cape Town or Johannesburg CallForce is a purpose-driven BPO provider headquartered in South Africa, delivering world-class contact centre solutions to global clients. With a strong footprint in Johannesburg, Cape Town, and Durban, we’re expanding...

Marketing Manager Location: Cape Town or Johannesburg  CallForce is a purpose-driven BPO provider headquartered in South Africa, delivering world-class contact centre solutions to global clients. With a strong footprint in Johannesburg, Cape Town, and Durban, we’re expanding rapidly into the USA, UK, and South African markets, and we’re looking for a...

Marketing Manager Location : Cape Town or Johannesburg CallForce is a purpose-driven BPO provider headquartered in South Africa, delivering world-class contact centre solutions to global clients. With a strong footprint in Johannesburg, Cape Town, and Durban, we’re expanding rapidly into the USA, UK, and South African markets, and we’re looking for a...

QUALITY ASSURANCE - Design, implement and improve company quality standard related to Sales Agents daily calls. - Analyze data in order to find areas for growth. - Training, motivating, coaching, and correcting employees to ensure that standards are met in relation to the score cards provided and implemented daily for both shifts. - Create reports to track...

Marketing Manager Location: Cape Town or Johannesburg CallForce is a purpose-driven BPO provider headquartered in South Africa, delivering world-class contact centre solutions to global clients. With a strong footprint in Johannesburg, Cape Town, and Durban, we’re expanding rapidly into the USA, UK, and South African markets, and we’re looking for a...