E-Learning Support Technician
1 day ago
Do you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether you're at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology. Responsibilities: In this role of E-Learning Support Technician, covering both Level 1 and Level 2 responsibilities, you will: Provide telephonic and ticket-based support for E-Learning issues (Level 1). Engage in complex problem-solving and system diagnosis, going beyond routine issues (Level 2). Act as a liaison with clients to understand their unique challenges and to engineer tailored E-Learning solutions. Participate in both the development and back-end maintenance of learning platforms. Extend your knowledge and expertise through specialized, team-led training sessions. Participate in rigorous site testing and debugging processes. Â Requirements: Qualifications and experience: A Bachelorâs degree in Computer Science, Information Technology, or a related field is highly recommended, or A diploma or associate degree in Computer Science, Information Technology, or Educational Technology, combined with relevant work experience; or Matric and Certifications related to Learning Management Systems, particularly Moodle, can be considered in lieu of a degree when backed by significant hands-on experience. Technical Skills: A foundational understanding of Moodle or other Learning Management Systems (LMS). Proficiency in identifying and resolving technical issues. Experience in CSS, MySQL and basic PHP is a plus. Proficient in Microsoft 365. Openness to learning new programming languages and frameworks. Soft Skills: Outstanding communication skills with a customer-centric orientation. Professional use of English (written and spoken). Strong analytical and problem-solving abilities. Capability to work effectively both within a team and independently. Other Requirements: Quick adaptability to a fast-changing technological environment. Capacity for handling sensitive client material and intellectual property with discretion. A mindset that values innovative and out-of-the-box thinking. Stable, adaptable with a high-stress tolerance in a mature way. KEY FUNCTIONAL/TECHNICAL COMPETENCIES: Strong knowledge of web service/API technologies such as SOAP and REST. Proficiency in PHP (preferable) and experience with MySQL databases. Experience in the delivery of complex solutions. Knowledge of and ability to understand business concepts and evaluate the impact of business changes on systems. Experience implementing application security standards. Company Applications: Open Journals Systems and Open Monograph Press To apply, please send your CV with your salary expectations to hannahpersonastaff.co.za Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
-
E-Learning Support Technician
2 months ago
Cape Town City Centre, South Africa Jobted ZA C2 Full timeDo you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether you're at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology. Responsibilities: In this role of...
-
E-Learning Support Technician
2 months ago
Cape Town, South Africa Persona Staff Full timeDo you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether you're at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology.Responsibilities:In this role of...
-
E-Learning Support Technician
2 months ago
Cape Town, South Africa Persona Staff Full timeDo you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether you're at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology.Responsibilities: In this role of...
-
IT Support Technician
7 months ago
Northern Suburbs, South Africa Star Personnel Recruitment Full timeNorthern Suburbs - Cape Town An exciting opportunity exists for an IT support Technician to provider technical support and assistance to end-users by providing solutions to technical problems, performing diagnostic tests and troubleshooting to identify clients issues. **Key Requirements** High school diploma or equivalent Yeastar or PBX and VoiP...
-
Electrical Support Technician
6 months ago
Northern Suburbs, South Africa Pillango Placements Full time**Western Cape**, CPT - Northern Suburbs** **R 25000 - R 35000 Monthly Cost To Company** As an Electrical Support Technician, you will play a crucial role in providing technical support and troubleshooting assistance to clients who perform solar and renewable energy installations in various settings, including households and businesses. You will be...
-
Learning & Development Facilitator
2 weeks ago
Northern Suburbs, South Africa Pepkor Payments & Lending Full time**Key Responsibilities** - Conduct a training needs analysis in conjunction with departmental stakeholders and collate the annual training plan - Facilitate business orientation, deliver technical training, and manage new employee intakes within the Contact Centre - Deliver and evaluate training using various learning methodologies - Design, develop,...
-
Cloud Infrastructure Support Specialist
2 months ago
Cape Town, Western Cape, South Africa E-Merge Full timeKey Role in Cloud Infrastructure Maintenance and GrowthE-Merge, a leading provider of cloud Contact Center and CRM solutions, is seeking a highly skilled Infrastructure Support Engineer to perform a key role in the maintenance, growth, and support of their cloud infrastructure.This exciting opportunity delivers services to all key clients and requires a...
-
Trainee: Field Service Technician, E&a
7 months ago
Cape Town, South Africa Wärtsilä Full time**Trainee: Field Service Technician, E&A**: Wärtsilä is leading the transition towards a 100% renewable energy future. We Wärtsilians help our customers unlock the value of energy transition by optimizing their energy systems and future -proofing their assets. Did you know Wärtsilä has delivered 74 GW of power plant capacity and more than 80 energy...
-
Automation Technician
9 months ago
Northern Suburbs, South Africa NDC Personnel & Contractors Full timeA world leader in manufacturing is seeking an Automation Technician to join their Technical Support team based in the Northern Suburbs of Cape Town. Your responsibilities, should you be successful, will include technical support; assisting with assembly; using AutoCAD to craft designs and troubleshooting any issues that may arise. Ready to take your career...
-
IT Support Technician
7 months ago
Cape Town, South Africa Tower Group Full timeThe IT Support Technician is also responsible for driving IT strategy in the company and ensuring we maximise the benefit and use of the current technology. **You will be reporting to the Senior IT Technician and will be expected to perform the below duties**: **Support Ticket System** - Assisting clients and staff via our support ticketing system -...
-
IT Support Technician
2 weeks ago
Northern Suburbs, South Africa Pepkor Payments & Lending Full timeThe purpose of this role is to provide second-level technical support to all internal staff onsite, ensuring the timely and effective resolution of technical issues. The Second Level Technical Support Specialist will serve as a key resource for troubleshooting, diagnosing, and resolving complex technical problems, ensuring that all employees have the tools...
-
IT Support Technician
3 months ago
Cape Town, South Africa Vantage Debt Management Full timeVantage Debt Management is looking for a focused, self-motivated, and hardworking individual to join our IT team as a Junior IT Support Technician. The chosen individual must be passionate about technology and innovation. We are based in Salt River, Cape Town and established in 2017. **Key Responsibilities**: - Monitoring and management of company firewall...
-
Monitoring/evaluation and Learning Manager
1 week ago
Cape Town, South Africa Tekano Health Equity SA Full timeFunctional competencies Performance area Key Activities a) Monitoring, evaluation and learning Lead on the design, implementation, analysis and interpretation of evaluation studies to assess if Tekano’s fellowship programme interventions have achieved their objectives, as well as, to ascertain the reach and impact thereof. Conduct analyses on data...
-
IT Support Technician
2 months ago
Northern Suburbs, South Africa Pepkor Payments & Lending Full timeThe purpose of this role is to provide second level technical support to all internal staff onsite. **Key responsibilities**: **1. Ticket Management** - Acknowledge calls logged in Ticket Management System in adherence to internal SLA’s - Monitor assigned tickets in queue and process based on priority - Take ownership of user problems. - Follow up on...
-
Desktop Support Technician
4 months ago
Cape Town, South Africa Disruptive IT Full time**Role Description** This is an on-site contract role for a Desktop Support Technician at Disruptive IT Client in Cape Town. The Desktop Support Technician will be responsible for providing technical support, troubleshooting desktop computers and printers, and performing computer repairs on a day-to-day basis. **Qualifications** - Desktop Computers and...
-
Senior Cloud Developer for E-Merge
3 weeks ago
Cape Town, Western Cape, South Africa E-Merge Full timeJob DescriptionThis role involves working as a Senior C# Developer for E-Merge, where you will be responsible for leading our team of developers in implementing cloud-based solutions using Azure. You will also have the opportunity to work on various projects, including logistics and e-commerce platforms.The ideal candidate will have 8+ years of experience...
-
CAD Technician
3 months ago
Cape Town Northern Suburbs, South Africa E&D Recruiters Full timeAutomotive Service Documentation and CAD Technician Durbanville, Cape Town Minimum experience and qualifications required: Certificate/Diploma (Draughting) 2-5 years 3D and 2D CAD working experience Experience in the design and integration of automotive components Responsibilities: Service Documentation Design and integration of mechanical or...
-
IT Support Technician
7 months ago
Cape Town, South Africa Southern Shore Recruitment Agency Full time**IT Support Technician** **CBD** **R15 000.00 CTC** Business consulting Service is looking for a young technical person who will be responsible for ensuring both hardware and software is maintained and installed for clients within the buildings. The responsibilities of the IT Support Technician for ALL branches are listed below, however is not limited...
-
IT Support Technician
8 months ago
Cape Town, South Africa Belmond Full timeAs an IT Support Technician at Mount Nelson, A Belmond Hotel you are part of a team that works behind the scenes to make all the magic happen, often invisible to guests, the IT team ensures the seamless functionality of the infrastructure and software systems. If you’re looking to develop your skills and be part of the future of luxury, this is your...
-
IT Support Technician
8 months ago
Cape Town, South Africa Belmond Management Full timeAs an IT Support Technician at Mount Nelson, A Belmond Hotel you are part of a team that works behind the scenes to make all the magic happen, often invisible to guests, the IT team ensures the seamless functionality of the infrastructure and software systems. If you’re looking to develop your skills and be part of the future of luxury, this is your...