OpenText and Appworks Functional Application Specialist
3 weeks ago
- the minimum of a Bachelors degree (NQF 7) in Computer Science or Information Management or similar
- the minimum of 35 years of experience in a business analysis environment, specifically in a OpenText applications
- industry, business and organisational knowledge and skill;
- quality assurance knowledge and skill;
- continuous improvement knowledge and skill;
- continued learning / professional development knowledge and skill;
- business transformation and optimisation knowledge and skill; and
- elicitation techniques knowledge and skill. Behavioural competencies:
- planning and organising;
- developing and growing others;
- judgement and decision making;
- resilience; and
- impact and influence..
Key responsibilities:
Provide the following OpenText and Appworks Technical Application Specialist services for the PA Department: (Projects, Programmes, and new Demands)
- Provide OpenText application functional support to the company applications for users in the company Group, namely the company and its subsidiaries.
- Drive business analysis initiatives for company applications enhancements, from the initiation to the implementation of projects.
- Facilitate workshops and consult with business owners and other stakeholders with regard to problem definition and the identification of business requirements/needs.
- Review business processes and procedures, analyse business requirements/needs and associated data, and identify possible solutions.
- Expand the scope and feasibility of solutions and develop the supporting business cases.
- Facilitate user requirement management throughout the system development life cycle.
- Manage change requirements and supporting specifications and provide functional specification and manage acceptance testing.
- Manage stakeholder relationships to ensure the delivery of high-quality service and fit-for-purpose solutions.
- Configure complex business processes and tasks (where appropriate) within a system for improvement.
- Identify and register risks within their application functional streams.
- Configure (functional) the application as per approved business requirements and align with best practice.
- Develop systems training material and training plans, and present training courses in support of new application functions.
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