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OpenText and Appworks Functional Application Specialist

1 month ago

Johannesburg, Gauteng, South Africa EQ Plus Full time
Education and experience:
  • the minimum of a Bachelors degree (NQF 7) in Computer Science or Information Management or similar
  • the minimum of 35 years of experience in a business analysis environment, specifically in a OpenText applications
Additional requirements
  • industry, business and organisational knowledge and skill;
  • quality assurance knowledge and skill;
  • continuous improvement knowledge and skill;
  • continued learning / professional development knowledge and skill;
  • business transformation and optimisation knowledge and skill; and
  • elicitation techniques knowledge and skill. Behavioural competencies:
  • planning and organising;
  • developing and growing others;
  • judgement and decision making;
  • resilience; and
  • impact and influence..

Key responsibilities:
Provide the following OpenText and Appworks Technical Application Specialist services for the PA Department: (Projects, Programmes, and new Demands)
  • Provide OpenText application functional support to the SARB applications for users in the SARB Group, namely the SARB and its subsidiaries.
  • Drive business analysis initiatives for SARB applications enhancements, from the initiation to the implementation of projects.
  • Facilitate workshops and consult with business owners and other stakeholders with regard to problem definition and the identification of business requirements/needs.
  • Review business processes and procedures, analyse business requirements/needs and associated data, and identify possible solutions.
  • Expand the scope and feasibility of solutions and develop the supporting business cases.
  • Facilitate user requirement management throughout the system development life cycle.
  • Manage change requirements and supporting specifications and provide functional specification and manage acceptance testing.
  • Manage stakeholder relationships to ensure the delivery of high-quality service and fit-for-purpose solutions.
  • Configure complex business processes and tasks (where appropriate) within a system for improvement.
  • Identify and register risks within their application functional streams.
  • Configure (functional) the application as per approved business requirements and align with best practice.
  • Develop systems training material and training plans, and present training courses in support of new application functions.