Manager Client Services
2 days ago
The University of the Western Cape Library Services’ vision is to be a strategic partner recognised for our excellence in innovative and relevant library services. The primary role of the Manager: Client Services is to plan and manage operations that include circulations, short loans, inter-library loans, disability services, membership and visitors as well as after-hours services. Duties and responsibilities Provide input into the development of relevant operational and strategic plans. Implement the User & Access Services operational plans based on the strategic plan. Collaborate on the implementation of the disaster management and OHS plans. Keep up to date with industry best practices and advancements in library technology, such as automated inventory management, self-checkout kiosks, and RFID systems. Liaise internally regarding the management and functions of outsourced services, such as cleaning and security. Manage the recruitment and payment of claims for student assistants. Implement and monitor Quality Assurance practices within User Services. Leverage data analytics to optimise policy effectiveness and user satisfaction. Review and update shelving strategies to reflect changing user behaviours and needs. Liaise with relevant stakeholders such as CSSS and SRC to encourage inclusivity Manage staff and students. Minimum Requirements (Qualification and Experience) Bachelor’s degree in Library and Information Science at NQF level 8 OR any degree plus a postgraduate diploma in Library and Information Science at NQF level 8. Minimum of five (5) years’ relevant working experience within the higher‑education environment Demonstrable functional knowledge of a Library Management System Staff supervision experience Required competencies (skills,knowledge and behavioural attributes) Leadership and Supervisory skills Effective planning and organisational ability Strong interpersonal skills; Ability to work collegially and collaboratively Excellent communication and presentation skills. Ability to work collaboratively and independently in a team environment Strong service orientation and effective problem‑solving skills Good verbal and written communication skills Results Orientated Proficient in using MS Office. #J-18808-Ljbffr
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Manager Client Services
4 days ago
Bellville, Western Cape, South Africa University of the Western Cape Full time R60 000 - R120 000 per yearPost Number ITS: SE14)Faculty/DepartmentUniversity of the Western Cape -> Deputy Vice-Chancellor: Research & Innovation -> Library ServicesType of PositionPermanent - Full TimeLength of Contract PeriodLocationMain Campus - Bellville, WC ZA (Primary)Closing Date9/1/2026Role Clarification & Key Performance AreasThe University of the Western Cape Library...
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Client Service Consultant
2 weeks ago
Bellville, South Africa Momentum Metropolitan Holdings Full time-Introduction Metropolitan is one of the oldest financial services brands in South Africa. With a 116-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but...
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Client Services Administrator
2 weeks ago
Bellville, South Africa Helderberg Personnel Full timeClient Services Administrator Reference: SW -AM-1 A rapidly growing and dynamic company in Bellville requires the services of a Client Services Administrator who will provide client support services in an accurate and timely fashion to their external and internal clients and to maintain a high level of professionalism and competence in every client...
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Manager Client Services
1 week ago
Bellville, South Africa University of the Western Cape Full timePost Number - 8026657 (ITS: SE14) - Faculty/Department - University of the Western Cape -> Deputy Vice-Chancellor: Research & Innovation -> Library Services - Type of Position - Permanent - Full Time - Length of Contract Period - Location - Main Campus - Bellville, WC ZA (Primary) - Closing Date - 8/6/2025 **Role Clarification & Key Performance Areas** The...
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Client Service Consultant
3 days ago
Bellville, South Africa Sanlam Full timeThe overall purpose of the role The incumbent is responsible for providing excellent client services to a portfolio of clients by efficiently managing human capital queries, any claims and all other medical scheme, gap and medical insurance related queries. Key Responsibilities Provide an effective and efficient administrative channel between clients and...
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Manager Client Services
2 days ago
Bellville, South Africa UWC Sport Full timeManager Client Services (Library Services Department) - Re-Advertisement UWC Sport Bellville, Western Cape, South Africa Title of Position Manager Client Services (Library Services Department) - Re-Advertisement Post Number: (ITS: SE14) Faculty/Department: University of the Western Cape – Deputy Vice-Chancellor: Research & Innovation – Library Services...
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Client Services Store Co-ordinator
2 weeks ago
Bellville, South Africa LiebenGroup Full timeThe Client Services Store Co-ordinator will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The CS Store Co-ordinator must be actively involved in resolving clients’ issues, troubleshooting problems, assist in resolving complaints, follow up and ensure...
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Bellville, South Africa UWC Sport Full timeA university in South Africa is seeking a Manager for Client Services within its Library Services Department. The role involves overseeing library operations, strategic planning, and managing staff and resources. Candidates should possess a Bachelor's degree in Library Science, relevant experience in higher education, and strong leadership skills. This is a...
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Wealth Admin
1 week ago
Bellville, South Africa CA Support Full timeA financial services company in Bellville is looking for a Wealth Manager Administrator to provide professional administrative support to the Wealth Manager. Responsibilities include client onboarding, maintaining client records, and ensuring compliance with industry regulations. The ideal candidate has 3–5 years in the financial planning sector and is...
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Head of Client Services – Library Operations
2 days ago
Bellville, South Africa UWC Online - University of the Western Cape Full timeA university library is seeking a Manager: Client Services to oversee operations such as circulations, inter-library loans, and membership services. The ideal candidate will have a Bachelor’s degree in Library Science (or equivalent) and five years of relevant experience in higher education. Responsibilities include implementing operational plans, managing...
