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IT Help Desk Lead: Elevate Tech Support

1 hour ago

Johannesburg, South Africa ITC WORLDWIDE Full time

A leading technology services company in Johannesburg is seeking an ITSM Help Desk Lead to oversee their help desk and enhance user experience. The ideal candidate will manage incident workflows, ensure prompt ticket resolution, and lead a team of technical staff. Requirements include excellent communication skills and Microsoft certifications. Join a dynamic team dedicated to making a positive impact in technology operations.#J-18808-Ljbffr