Showroom Consultant

1 day ago


Johannesburg, South Africa Lumina Personnel Full time

Position:   Showroom Consultant - Luxury High End Finishings & Furnishings / Interior Design

Location:  Parkhurst - Johannesburg/South Africa

Salary: Negotiable

Roles and Responsibilities:

  • Identify customer needs and promote products.
  • Provide product advice and maintain excellent product knowledge.
  • Meet sales targets and manage backorders.
  • Maintain client contact and invite them to view new ranges.
  • Set up and maintain showroom displays.
  • Ensure products are tagged and priced correctly.
  • Manage old, slow-moving, or damaged stock.
  • Complete opening and closing procedures as needed.
  • Manage outgoing samples and update sample books.
  • Place daily stock orders and check deliveries.
  • Report stock shortages and contact clients for order collection.
  • Sort, book in, and pack out additional products promptly.
  • Receive and check consignment deliveries.
  • File invoices and waybills accurately.
  • Ensure clients collect orders and process credits.
  • Conduct monthly stock takes of sample books and hangers.
  • Manage hanger samples and issue marked cuttings.
  • Maintain minimum book stock on the floor and manage the appro system.
  • Send invitations and monitor RSVPs.
  • Book venues and catering, hire equipment and manage expenses.
  • Provide cuttings, samples, and appro’s as requested.
  • Address queries from sales consultants and their clients promptly.
  • Resolve payment queries and take COD payments.
  • Operate POS system and reconcile invoices daily.
  • Resolve account queries before processing sales.

Requirements:

  • National Senior Certificate; tertiary qualification advantageous.
  • Minimum 3 years in showroom sales; interior decor/design and retail experience advantageous.
  • Sales, customer service, product knowledge, negotiation, presentation, database management, POS systems, stock control, campaign implementation, branding, report writing, MS Office.
  • Fluent in English and one other SA language (area dependent).

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