CAX VDI Engineer ADV 2597

2 weeks ago

Midrand, South Africa Open Source (Pty) Ltd Full time
Essential Skills Requirements:
  • Proficiency in Confluence, Jira, and Bitbucket/GitHub
  • Expertise in storage technologies and state-of-the-art solutions
  • Strong knowledge of Unix, Linux (RHEL, Ubuntu), and Windows
  • Experience with mounting technologies (Autofs and DFS)
  • Familiarity with NFS and CIFS protocols
  • Understanding of the Agile Working Model framework
  • Hands-on experience with virtualization technologies such as VMWare Horizon, ESXi, and Cloud Foundation
  • Ability to take on additional responsibilities as outlined in the Agile Working Model (AWM) Charter
Advantageous Skills Requirements:
  • Experience in migrating complex VDI environments
  • Proficiency with LINUX Redhat/Ubuntu operating systems in a virtualized environment
  • Familiarity with storage technologies such as emc2 and NetApp
  • Knowledge of Systems Management tools like scVENUS and Ansible
  • Experience with Ansible Tower, playbook design, and deployment
  • Understanding of Public Cloud platforms like Azure and AWS
  • Knowledge of Private Cloud solutions
  • Familiarity with Directory Access Manager (DIVA)
  • Experience with Intelligent Storage Orchestration Environment (iStore) and Active Directory Gruppentool (ADGR)
  • Basic knowledge of Active Directory/LDAP
  • Strong professional communication and documentation skills
  • Basic understanding of ITIL and ITSM processes (Problem, Incident, Change)
  • Knowledge of ITSM Suite and Scrum methodology
  • Proficiency in programming languages such as Bash and Perl
Qualifications/Experience Required:
  • Degree in Information Systems or equivalent experience
  • ITIL certification (advantageous)
  • Scrum certification (advantageous)
  • Scrum Master certification
  • Storage vendor certification
  • Operating system certification relating to data management
  • Programming certification
  • Web application programming certification
  • Minimum of 4 years of IT operations experience, including ITIL
  • Minimum of 4 years of storage experience
  • Minimum of 4 years of Scrum work experience
  • Minimum of 4 years of VDI and operating systems experience
Responsibilities:
  • Understand complex application architecture/dependencies and their impact on a VDI environment
  • Design VDI solutions to support business requirements based on guidelines
  • Design Ansible playbooks for CA-Application performance (VDI deployment / Public- and Private Cloud)
  • Responsible for VDI deployment and CA Data Management / "Follow the Data" approach
  • Drive VDI automation topics (deployment, resource management, asset management)
  • Define specific engineering roles for VDIs to match exact application needs and support the partner onboarding process
  • Consult on global engineering (ItO) resource demands and design optimal VDI solutions
  • Drive CA VDI cloud strategy towards a "state of the art" architectural design
  • Perform housekeeping, monitoring, and managing of the VDI platforms focusing on stability, performance, and cost optimization
  • Define self-service requests in ServiceNow portals for VDI demands (e.g., resizing, additional VDI, platform switch)
  • Report and forecast overall CA VDI demands (user requirements, platforms)
  • Support and consult application owners on cloud migration requests focusing on VDIs
  • Manage Problem, Incident, and Change processes for dedicated ITSM services
  • Willingness to work on weekends (as required)
  • Operate and maintain scripts (e.g., deletion)
  • Keep documentation up to date in relevant systems (e.g., CMDB, Application Instance Wizard, Connect IT, knowledge database resolveIT)
  • Attend and moderate operation meetings
  • Coordinate external contractors
  • Manage security vulnerabilities

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