Cax Vdi Expert

Our client requires the services of a** Technology Integrator (Expert) - Midrand/Menlyn/Rosslyn/Home Office Rotation**
- **Amazing brand with cutting edge technology**:

- **Excellent teams in Global team collaboration**:

- **High work-life balance with Flexible hours**:

- **Agile working environment**

**POSITION**:Contract until December 2026

**COMMENCEMENT**:As soon as possible

**QUALIFICATIONS/EXPERIENCE**
- Degree in Information Systems or equivalent experience
- ITIL certification (advantageous)
- Any Scrum certification (advantageous)
- Any Scrum Master certification
- Any storage vendor certification
- Any operating system certification relating to data management
- Any programming certification
- Minimum of 4 years of IT operations experience
- Minimum of 4 years of ITIL work experience
- Minimum of 4 years of Scrum work experience
- Minimum of 5 years in a Team Lead / Agile Master environment
- Minimum of 6 years of storage and operating system administrator programming work experience

**ESSENTIAL SKILLS**
- Deep knowledge of Confluence, Jira and Bitbucket/GitHub
- Deep knowledge of storage technologies as well as state of the art solutions
- Deep knowledge of Unix, Linux (RHEL, Ubuntu) and Windows
- Deep knowledge of mounting technologies Autofs and DFS
- Deep knowledge of protocols NFS and CIFS
- Deep knowledge of programming such as Bash and Perl
- Professional communication and documentation skills

**ADVANTAGEOUS**
- Knowledge of framework Agile Working Model
- Knowledge of Virtualisation technologies such as VMWare Horizon / ESXi / Cloud Foundation
- Knowledge in migrating complex VDI environments (e.g. platform switch)
- Knowledge of LINUX Redhat / Ubuntu Operating systems running in a virtualisation environment
- Knowledge of storage technologies emc2 and NetApp
- Knowledge of Systems Management such as scVENUS and Ansible
- Knowledge of Ansible Tower, playbook design and deployment
- Knowledge of Public Cloud such as Azure and AWS
- Knowledge of Private Cloud solutions
- Knowledge of Directory Access Manager (DIVA)
- Knowledge of Intelligent Storage Orchestration Environment (iStore) and Active Directory Gruppentool (ADGR)
- Basic knowledge of ITIL and ITSM such as Problem-Incident-Change processes
- Basic knowledge of ITSM Suite
- Basic knowledge of Scrum
- Basic knowledge of Active Directory/LDAP

**ROLE**:

- Monitor team development progress and ensure that user stories are completed on time.
- Responsible for CAX VDI Management of central sector and all plants and their guidelines
- Timely escalations of Sub Product risks to the Product Owners if timelines, deliverables, or operational goals cannot be fulfilled
- Forecast and plan for resources, infrastructure, and licenses for the team in coordination with the Product Owner and Line manager in charge.
- Assist to ensure stability of systems and adherence of the team to GROUP Groups Operations standards.
- Assist to maintain a stable Operations standby list for the team.
- Assist Product Owner in identifying tech resource gaps within the team.
- Assist Product Owner in identifying additional training required within the teams
- Mentor team
- Ensure quality and up to date content of the knowledge base for the sub-product
- Ensure quality and up to date content of the Sub-Product and compliancy required documentation
- Designing VDI solutions to support business requirements based on GROUP guidelines
- Design Ansible playbooks in order to meet business requirements for CA-Application performance (VDI deployment / Public
- and Private Cloud)
- Responsible for VDI Deployment
- Understanding GROUPs CA Data Management / Follow the Data as an VDI deployment approach
- Driving possible VDI automation topics (deployment / resource management / asset management)
- Understanding global engineering (ItO) resource demands and consulting / designing the optimal VDI solution
- Driving GROUPs CA VDI cloud strategy towards constant state of the art architectural design
- Perform housekeeping/monitoring/managing of the VDI platforms focusing on stability/performance as well as cost optimization.
- Defining self service requests in ServiceNow portals for VDI demands (e.g. resizing, additional VDI, Platform switch)
- Perform reporting of/forecast overall CA VDI demands (related to user requirements / platforms)
- Manage Problem, Incident and Change process for dedicated ITSM service
- Upon demand willing to work on weekends (changes)
- Operate and maintain scripts (e. g. deletion)
- Keep documentation up to date in all relevant systems (e. g. as is configuration CMDB/Application Instance Wizard, to be configuration Connect IT, knowledge database resolveIT)
- Attend and moderate operation meetings
- Coordinate external contractors
- Manage security vulnerabilities

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