Service & Support Engineer

4 weeks ago

Cape Town, South Africa Rubicon Full time

Rubicon Cape Town, Western Cape, South Africa Overview Join to apply for the Service & Support Engineer role at Rubicon . This role is responsible for managing a team on and off site that attends to day-to-day technical inquiries within the division, and ensures that all sales staff and customer technical tickets are serviced and closed. The ultimate aim is to ensure adequate technical skills are available within the branch to support our customers in after-sales service. Responsibilities Attend to customer technical support requests (received electronically or telephonically) Attend site in local, national, and potentially international locations to assist in commissioning new systems Assist in the diagnosis of faulty equipment Troubleshoot any other issues Assist senior support engineers in their support cases Assist sales consultants with technical inquiries around our products and systems Assist in system design Assist in troubleshooting faulty equipment Diagnose warranty claims Liaise with factories and suppliers on technical issues Assist in the creation of technical documentation for new products Regularly attend supplier training as designated Work closely with other tech support staff around the country to collaborate on improving systems, help resolve issues in other areas, investigate and document potential serial issues, and assist R&D when necessary Meet regularly to discuss tech support issues and document/record activities within the company CRM Role Requirements At minimum a Matric/NQF4 equivalent plus one or more of the following: Electrical qualification, wireman’s licence highly advantageous Technical support background and experience of at least 3-5 years in a similar environment (e.g., Renewables/Solar) Technical field support experience (e.g., PV systems, CAN bus, RS485) Engineering experience as well as commercial site experience Experience managing a team in a similar environment Other relevant diploma (e.g., renewable energy) advantageous Driver’s licence and own vehicle Key Personal Attributes Computer literacy – comfortable with common operating systems and Microsoft Office Competent professional business written and verbal communication skills Strong customer service focus and responsiveness to internal customers Excellent time management, organizational, and follow-through skills Attention to detail with awareness of the bigger picture Ability to respond quickly and accurately to requests Creative problem-solving attitude Self-motivated and goal-driven Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Renewable Energy Equipment Manufacturing #J-18808-Ljbffr

  • Senior Structural Engineer

    3 weeks ago

    Cape Town, South Africa Gig Engineer Full time

    About the Role We are looking to recruit a Senior Professional Structural Engineer to fulfil the role of Technical Lead in MCF & Industry in South Africa teams, which are looking to recruit to expand and develop their South Africa‑based Structural Engineering team to assist with our growing workload. Requirements Desired Qualifications and Professional...

  • Finance Controller

    7 days ago

    Cape Town, South Africa Tower Group Full time

    Our client, a leader in the liquor industry is seeking a qualified Finance Controller to join their Marketing team based in Cape Town.MINIMUM REQUIREMENTSMatric 3 to 4 years of Finance experienceExperience leading a team Experience in the industry is highly recommended Superior Microsoft Excel SkillsSound SAP experienceMAIN JOB FUNCTIONS Oversee the...

  • Assistant Director: Immovable Asset Register, Ref No. Doi 71/2024 R1

    2 days ago

    Cape Town, South Africa Western Cape Government Full time

    **Job Purpose**: The Department of Infrastructure, Western Cape Government has an opportunity for a suitably qualified and competent individual to to assist in the management of the Immovable Asset Register (IAR) and execute ownership/ custodian related functions including the preparation of Strategic Immovable Asset Management Plans, for example assist with...

  • Assistant Director

    2 days ago

    Cape Town, South Africa Western Cape Department of Health Full time

    **Closing Date** - 2025/05/26 **Reference Number** - WCG240710-2 **Tracking Number** - DOI 71/2024 R1 **Job Title** - Assistant Director: Immovable Asset Register, Ref no. DOI 71/2024 R1 **Department** - Department of Infrastructure **Salary level** - 9 **Enquiries** - Mr G Meyer at (021) 483 2601 **Job Type** - Permanent **Location - Country** -...

  • Service & Support Engineer

    4 weeks ago

    Cape Town, South Africa Rubiconsa Full time

    This role is responsible for managing a team on and off site that attends to day-to-day technical inquiries within the division, and ensure that all sales staff and customer technical tickets are serviced and closed. The ultimate aim is to ensure adequate technical skills are available within the branch to support our customers in after-sales service. Role...

  • Support Services Engineer

    3 days ago

    Cape Town, Western Cape, South Africa Advania UK Full time R18 400 - R28 800 per year

    About UsWe are the tech company with people at heart.At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT...

  • Assistant Director: Immovable Asset Management, Ref

    1 week ago

    Cape Town, South Africa Western Cape Government Full time

    **Job Purpose**: The Department of Infrastructure, Western Cape Government has an opportunity for a suitably qualified and competent individual to develop and manage the Immovable Asset Register (IAR) and execute related ownership/ custodian functions including the preparation of Strategic Immovable Asset Managemen Plans. **Minimum Requirements**: An...

  • Service & Support Engineer

    1 day ago

    Cape Town - Richmond Park, ZA Rubicon Full time R150 000 - R250 000 per year

    This role is responsible for managing a team on and off site that attends to day-to-day technical inquiries within the division, and ensure that all sales staff and customer technical tickets are serviced and closed. The ultimate aim is to ensure adequate technical skills are available within the branch to support our customers in after-sales service. Role...

  • On-Site Service Desk Coordinator — Cape Town IT Support

    1 week ago

    Cape Town, South Africa Superior Support CC Full time

    A dynamic IT service provider in Cape Town is seeking a Service Desk Coordinator to enhance service delivery through efficient task allocation and proactive communication. The ideal candidate should have experience in support roles, excellent communication skills, and the ability to manage multiple tasks. This is a full-time on-site position, ideal for...

  • Support Engineer

    5 days ago

    Cape Town, Western Cape, South Africa The Legends Agency Full time R900 000 - R1 200 000 per year

    Support Engineer (Proactive Services)Join a dynamic and fast-growing technology services providerRemote South Africa | Salary: Negotiable | Hours: 8AM to 5PM UKAbout Our ClientOur client is a young, dynamic, and ambitious technology services business with a strong heritage dating back to 1997. The company has consistently achieved impressive growth,...