Lead, Business Services
6 days ago
Overview Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, 3 Simmonds Street To proactively direct the Service Lifecycle management of large and complex customer facing business IT owned and consumed services, comprising relevant business services, applications, systems, vendors, and dependencies. Responsibilities Provide strategic and operational holistic service insights, management information and recommendations, as input into CIO decisions and actively driving service improvement initiatives e.g CMDB, UTR and ITSM reporting. Facilitating and administering committees and forums relating to Services resilience e.g CAB, Business Unit Always On forum and Business Unit production meetings. Management of special projects relating to service resilience practices across the Business Unit. Qualifications Type of Qualification: First Degree Field of Study: Information Technology Experience Required Delivery Enablement Technology 2 - 5 years Experience in leading service management processes for large and diverse portfolios. Proven knowledge and application of ITSM practice 2 - 5 years Have good knowledge of domain appropriate technology strategies. Proven application of service management processes and framework 2 - 5 years Have knowledge of domain operations, understanding of ecosystems, suppliers and broad technical knowledge of the technology, solutions and service catalogue consumed by countries. Additional Information Articulating Information Challenging Ideas Developing Strategies Directing People Empowering Individuals Exploring Possibilities Providing Insights Resolving Conflict Showing Composure Upholding Standards ITIL4 Information Security Management Knowledge of Banking & Financial Service Crisis management ITSM Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on #J-18808-Ljbffr
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Lead, Business Service
6 days ago
Johannesburg, South Africa Standard Bank of South Africa Limited Full timeBusiness Segment: Business & Commercial Banking Location: ZA, undefined, Johannesburg, Simmonds Street 3 To proactively direct the Service Lifecycle management of large and complex customer-facing business IT services, comprising relevant business services, applications, systems, vendors, and dependencies, by leading teams across multiple portfolios and...
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Lead, Business Service
6 days ago
Johannesburg, South Africa Standard Bank of South Africa Limited Full timeBusiness Segment: Business & Commercial Banking Location: ZA, undefined, Johannesburg, Simmonds Street 3 To proactively direct the Service Lifecycle management of large and complex customer-facing business IT services, comprising relevant business services, applications, systems, vendors, and dependencies, by leading teams across multiple portfolios and...
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Lead, Business Service
6 days ago
Johannesburg, South Africa Standard Bank of South Africa Limited Full timeBusiness Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Simmonds Street 3 To proactively direct the Service Lifecycle management of large and complex customer-facing business IT services, comprising relevant business services, applications, systems, vendors, and dependencies, by leading teams across multiple portfolios and...
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Lead, Business Services
6 days ago
Johannesburg, South Africa Standard Bank of South Africa Limited Full timeOverview Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, 3 Simmonds Street To proactively direct the Service Lifecycle management of large and complex customer facing business IT owned and consumed services, comprising relevant business services, applications, systems, vendors, and dependencies. Responsibilities Provide...
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Lead Business Generator
14 hours ago
Johannesburg, South Africa Daisy Business Solutions Full timeJob functions Generating a high number of leads through cold calling Cold calling and coordinating appointments for sale teams Follow up on customer feedback about the company’s services, offering and specific proposals Set up follow up appointments Follow up with sales representatives regarding appointments and deals Manage and maintain database of...
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Lead, Business Service
6 days ago
Johannesburg, South Africa Standard Bank of South Africa Limited Full timeBusiness Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street Proactively drives all lifecycle activities relating to business IT services in the portfolio in consultation with the Product Owner, supported by Feature and Component teams and the Release Train Engineer. Formally defining the service (understanding all...
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Business Operations Service Lead
2 weeks ago
Johannesburg, South Africa Quarphix Full timeThe purpose of this role is to ensure optimal service management across a conglomerate of partner call centres. Manage, oversee, and optimise all member service interactions, including process service measures, member complaints, and training efforts. The purpose of the Service Lead is to improve service provided by the client to its members. The goal is to...
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Business Development Representative
5 days ago
Johannesburg, Gauteng, South Africa Lead Generation Group Full time R900 000 - R1 200 000 per yearJob description About the CompanyLead Generation Group is shaking up the world of B2B lead generation. We're not interested in low-value volume—we focus on meaningful connections that lead to revenue. As we scale rapidly, we're looking for a sharp, driven Business Development Executive to help us close more deals and fuel our next stage of growth.The...
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Business Services Manager
2 weeks ago
Johannesburg, South Africa Sumer Offshore Services Full time**Description**: The role will be fully office-based for the first three months to support a smooth onboarding process, with the option to transition to a hybrid working arrangement thereafter. **Key Responsibilities**: - Managing a portfolio of growing businesses, involving reviewing various assignments and giving advice to clients where required. -...
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Sernior Service Techician
1 day ago
Johannesburg, South Africa JSM Business Services Full timeOur client a leading manufacturer and supplier of packaging machinery and equipment to the food and beverage industries are looking to employ an experienced, hard-working and capable artisan in the role of Senior Service Technician involved in the installation, maintenance & servicing of end-of-line packaging machinery, for food and beverage companies. The...
