Lead, Business Service
7 days ago
Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street Proactively drives all lifecycle activities relating to business IT services in the portfolio in consultation with the Product Owner, supported by Feature and Component teams and the Release Train Engineer. Formally defining the service (understanding all applications, systems, vendors etc. that form part of service); setting the service strategy, and planning roadmaps that will cover non-functional requirements and improvement of service. Qualifications Type of Qualification: First DegreeField of Study: Business CommerceType of Qualification: First DegreeField of Study: Information Technology Experience Required Delivery Enablement: Technology8-10 yearsRequire Business Partner service and support expertise and knowledge. Financial analysis knowledge and knowledge of service pricing methods and techniques. Global mind-set with the ability to develop strategy and translate it into actions and deliverables; Strong understanding of the business climate and technology needs in company locations globally, Agile working practices and LEAN & SCRUM proficiency. Exposure and knowledge of all aspects of ICT management and delivery. Responsibilities Ensuring adherence to Incident and Problem management standards Drive and maintain standardization of Major Incident Management process execution Drive the remedial actions of incident root cause Provide stability updates on weekly and monthly Work to improve processes that lead to greater customer satisfaction. Ensure the organisation is compliant with Regulatory Compliance Mature emergency response framework that ensures the organization can take immediate action when an incident occurs, providing clear guidelines and procedures to avoid wasting time Drive and support transparency through the establishment of service catalogs that contain a comprehensive list of IT services to enable TCO being offered to customers by the IT department. Additional Information Articulating Information Developing Strategies Exploring Possibilities Following Procedures Generating Ideas Information Security Management Knowledge of Banking & Financial Service #J-18808-Ljbffr
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Lead, Business Service
7 days ago
Johannesburg, South Africa Standard Bank of South Africa Limited Full timeBusiness Segment: Business & Commercial Banking Location: ZA, undefined, Johannesburg, Simmonds Street 3 To proactively direct the Service Lifecycle management of large and complex customer-facing business IT services, comprising relevant business services, applications, systems, vendors, and dependencies, by leading teams across multiple portfolios and...
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Lead, Business Service
7 days ago
Johannesburg, South Africa Standard Bank of South Africa Limited Full timeBusiness Segment: Business & Commercial Banking Location: ZA, undefined, Johannesburg, Simmonds Street 3 To proactively direct the Service Lifecycle management of large and complex customer-facing business IT services, comprising relevant business services, applications, systems, vendors, and dependencies, by leading teams across multiple portfolios and...
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Lead, Business Service
7 days ago
Johannesburg, South Africa Standard Bank of South Africa Limited Full timeBusiness Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Simmonds Street 3 To proactively direct the Service Lifecycle management of large and complex customer-facing business IT services, comprising relevant business services, applications, systems, vendors, and dependencies, by leading teams across multiple portfolios and...
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Lead, Business Services
7 days ago
Johannesburg, South Africa Standard Bank of South Africa Limited Full timeOverview Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, 3 Simmonds Street To proactively direct the Service Lifecycle management of large and complex customer facing business IT owned and consumed services, comprising relevant business services, applications, systems, vendors, and dependencies. Responsibilities Provide...
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Lead Business Generator
1 day ago
Johannesburg, South Africa Daisy Business Solutions Full timeJob functions Generating a high number of leads through cold calling Cold calling and coordinating appointments for sale teams Follow up on customer feedback about the company’s services, offering and specific proposals Set up follow up appointments Follow up with sales representatives regarding appointments and deals Manage and maintain database of...
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Lead, Business Services
7 days ago
Johannesburg, South Africa Standard Bank of South Africa Limited Full timeOverview Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, 3 Simmonds Street To proactively direct the Service Lifecycle management of large and complex customer facing business IT owned and consumed services, comprising relevant business services, applications, systems, vendors, and dependencies. Responsibilities Provide...
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Business Operations Service Lead
2 weeks ago
Johannesburg, South Africa Quarphix Full timeThe purpose of this role is to ensure optimal service management across a conglomerate of partner call centres. Manage, oversee, and optimise all member service interactions, including process service measures, member complaints, and training efforts. The purpose of the Service Lead is to improve service provided by the client to its members. The goal is to...
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Business Development Representative
5 days ago
Johannesburg, Gauteng, South Africa Lead Generation Group Full time R900 000 - R1 200 000 per yearJob description About the CompanyLead Generation Group is shaking up the world of B2B lead generation. We're not interested in low-value volume—we focus on meaningful connections that lead to revenue. As we scale rapidly, we're looking for a sharp, driven Business Development Executive to help us close more deals and fuel our next stage of growth.The...
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Digital Servicing Business Lead
4 days ago
Johannesburg, South Africa IG Group Full timeJob Title Digital Servicing Business Lead (Knowledge Management) **Job Description**: Digital Servicing Business Lead (Knowledge Management As Digital Servicing Business Lead, you will establish and align the team to achieve IG's service objective by setting the vision, strategy, and processes around content, real-time messaging, internal knowledge, and...
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Business Consultant, Johannesburg
2 weeks ago
Johannesburg, South Africa Business Sweden Full time**What do we expect from you?** You will scope, lead and deliver projects that provide support to leading Swedish companies in their international business development and expansion. The projects you will lead include sales acceleration, market entry and growth strategies, market and stakeholder analysis, business partner and target acquisitions. You will...
