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Branch Sales Manager- WC
1 month ago
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Key Outputs and Accountability
- Turnover growth through gross sales, price increases and jobbing revenue, better than budget.
- Effective management thereby ensuring the development and retention of quality sales colleagues.
- Inspirational Leadership
- Be hands on, ensuring that infield training with all sales colleagues is being implemented on a regular basis to build more effective communication, enabling easy identification of training requirements, needs and shortfalls in the sales colleagues abilities. Under 6 months - once a week infield assessments to be conducted, over 6 months - twice a month infield assessments to be conducted and 1year plus - monthly assessments to be conducted infield.
- Accurately identify appropriate action plans to ensure development of all colleagues.
- Ensure that correct planning takes place so that full territory management is achieved to obtain the best results.
- Conduct Weekly 1:1 meetings with all sales colleagues to understand development requirements. Analyse measurements to identify individual performance ratios. Use the individual ratios to identify and agree individual training and development needs.
- Using excellent coaching skills to ensure sales colleagues are developed, mentored and developed.
- Using individual performance ratios, agree to targets and objectives with all reports.
- Manage activity by identifying areas for training and support through measurement and observation, through infield assessments.
- Ensure appropriate training is delivered reviewed and implemented.
- Ensure accurate management measurement and management of all key activities, ie. customer contact, planning, calls, quotes, sales and value.
- Monthly meetings with regional sales manager, to identify and prepare action plans to effectively address all under performance in the team.
- Set a strong example for all sales colleagues in areas of personal character, commitment, organizational and selling skills and work habits.
- Schedule regular effective sales meetings with all sales colleagues to effectively communicate information.
- Schedule regular weekly training sessions with all sales colleagues, incorporating product knowledge and Sales methodology.
- Effective preparation of all sales colleagues for annual sales performance assessments, to ensure a high standard is achieved and maintained.
- Weekly meetings with regional sales manager, with feedback sessions on each individual sales colleague to ensure that areas of improvement are identified correctly, pipeline information is discussed and assessed.
- Weekly forecast meetings are held with regional sales manager to ensure the quality of pipeline and forecasting information. Accurate sales forecasting through proper understanding of SMOS and the pipeline document.
- Drive the up sell campaign divisionally and regionally to ensure increased service covers.
- Monthly cross divisional meetings to be held with regional sales manager to ensure that all opportunities are being explored, regular cross divisional infield training is taking place and 100% identification of all target prospects are being identified.
- Drive cross divisional leads
- Hold monthly branch sales and service meetings where excellence is recognised and celebrated.
- Hold regular quarterly RISA sales and service meetings to recognise excellence across all divisions.
- Conducting regular quarterly performance reviews with Sales colleagues to monitor development and career path.
- Analyse service delivery in constructive communications with Service Manager.
- Assist sales colleagues with preparation of proposals and presentations to board level.
- Initiate and co-ordinate development of action plans to penetrate new markets.
- Ensure that follow up is completed and effective communication with service takes place.
- Ensure that effective recruitment and selection is achieved by complying with best practice and the sales recruitment policy.
- Invest energy and motivation of staff and create a “customer service” culture.
- Drive all divisional and national reward and recognition schemes.
SKILLS (Essential)
BEHAVIOURAL
- Individual leadership / influencing
- Customer service orientation
- Highly energetic and goal orientated
- Self-starter
- Very high energy levels
SKILLS (Essential)
- Highly developed communication (including listening) skills (written / verbal / non-verbal)
- Analysis / problem assessment
- Coaching
- Persuasiveness / sales ability
- Quality orientation / attention to detail
- Negotiation
- Developing organizational talent
- Computer literacy (MS word, outlook, excel & internet)
- Valid driver’s license is a pre-requisite
- Numeric skills
- Presentation skills
Qualifications and Experience
- Grade 12 (Matric or equivalent)
- Tertiary qualification in Sales Management advantageous
- Track record which demonstrates successful sales management
- Recruitment, development and retention of sales staff
- Delivery of results against demanding growth targets
- Telesales management
- Managed in completely new business environment (i.e. brand new clientele)
- Virtual office management
- Sales / Retail / Business Development jobs