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Branch Operations

4 weeks ago

Cape Town, South Africa Time Personnel Full time

**Job Overview**:
**Date Posted**: Posted 3 hours ago-
**Location**: Cape Town, Western Cape-
**Job Title**: Branch Operations / Sales Manager-
**Education Level**: Diploma-
**Job Level**: Management-
**Minimum Experience**: 10 - 15 Years**Branch Operations / Sales Manager - Cape Town (Western Seaboard).**:
Do you have 10 years proven experience in a leadership role within the construction sector or related field? Reporting structure is to the National Sales Director, where the client requires a proven leader successful in driving sales, understanding financial management and achieving business targets.

Required for this role is all round expertise to oversee the branch requirements and the rental sector ensuring business growth.

**Requirements**:

- Grade 12 and Diploma or Degree in business, construction management or a relevant field
- 10 years Proven experience in a leadership role within the construction or a related field.
- Demonstrated track record of successfully driving sales and achieving business targets.
- Strong understanding of financial management, including budgeting and reporting.
- Excellent interpersonal and communication skills, with the ability to build strong relationships with clients and team members.
- Solid understanding of safety protocols and industry regulations
- Ability to multitask, prioritize, and manage time effectively.
- Excellent communication, negotiation, and interpersonal skills.
- Proficient in using Microsoft Office and other relevant programmes.

**Duties and Responsibilities**:
Business Development & Customer Service:

- Maintain a high level of customer satisfaction ensuring timely project delivery and sorting out any problems that arise.
- Foster strong relationships with clients, ensuring needs are met and expectations are exceeded.
- Seek feedback from customers to improve service quality and customer retention.
- Drive business growth and sales efforts to expand branch’s customer base &increase revenue.
- Identify new business opportunities maintain relationships with clients, contractors, and suppliers.
- Pursue new business opportunities working closely with the sales team and providing support.
- Foster collaboration with sister companies to identify and share customers.

Leadership and Operational Team Management:

- Setting clear goals and objectives for the team including performance management.
- Foster a positive work environment, promote teamwork, and motivate employees.
- Ensure efficient workflow and optimal resource utilization.
- Oversee day-to-day operations of the branch, including stock and material control.
- Implement and enforce health and safety protocols and regulations.

Financial Management:

- Prepare and manage the branch’s budget, monitor expenses, and ensure financial targets are met.
- Analyse financial reports, identify improvement areas, implement cost-saving measures.