Service Management Analyst: ServiceNow

Key purpose:We need for a highly motivated Senior Business Process Analyst with extensive experience in the planning, designing and implementation of business processes within Aspen Group Digital Technology (GDT). The resource will be critical for assisting Capability Leaders in addressing the business process / practices focus area of the framework used to...

Salesforce Service Cloud Business Analyst Company Description About Us: TLT Appointing provides recruitment services via a team of specialist recruitment consultants in the following areas: Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive Search. Business...

Company Description About Us: TLT Appointing provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive Search. Job Description Business analysts at --work with business...

Company DescriptionAbout Us: TLT Appointing provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive SearchJob DescriptionBusiness analysts at --work with business...

About SA Home LoansSA Home Loans is South Africa's leading independent provider of mortgage loans, and our purpose is to change lives by enabling more South Africans to own homes. We are passionate home finance specialists who provide competitive products and an amazing experience to help clients achieve their ownership goals. SA Home Loans' vision is to be...

Company Description About Us: TLT Appointing  provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive Search Job Description Business analysts at --work with business...

Key Responsibilities:Partner with product owners and business users to understand requirements and translate them into clear user stories, acceptance criteria, and solution designs.Act as the Service Cloud functional SME, guiding teams on leveraging key Salesforce capabilities.Facilitate workshops and create detailed documentation from business requirement...

**Job Details**: **Department** **Information Technology** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** **Contract term** **7** **Salary** **R960 000 - R1 100 000 per annum** As the successful incumbent you will be required to manage...

The role: The Contact Centre Workforce Analyst will monitor real time inbound call traffic to ensure optimum efficiencies and will work to ensure acceptable service levels, abandon rates, and active rates. This position is also responsible for intraday analysis of call flow together with monitoring and adjusting staff resources to meet call volume demands...

**Key purpose**: As a Senior Project Manager, you'll be responsible for managing and coordinating all aspects of service delivery across the company. You'll ensure that your team is delivering on agreed schedules and budgets, while ensuring they're using appropriate tools to do so. You will also manage project documentation such as timelines,...