Billing Analyst

Overview From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. We’re dedicated to creating a work environment you look forward to every day, investing in our employee engagement and offering the tech industry’s best perks. Together with our Pride, families, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future. We support a flexible working environment with a hybrid model of 3 days work from home per week. This role is based in the Cape Town office. Responsibilities Billing related to specific MRI Software verticals, working with the core financial operations team and supporting global acquisitions. Coordinate billing for net new deals, client renewals, and ad hoc additions to client portfolios with Finance, Legal, and Sales to meet deadlines for monthly close. Process all billing opportunities related to assigned MRI Software business verticals. Gain an understanding of end-to-end revenue impact of billing and credits, including deferred revenue implications. Identify, track, and resolve potential billing issues . Collaborate with Legal to understand contracts and order documents related to fee schedules and client billing. Work with Sales to accommodate client requests. Research and resolve client disputes and escalate as needed. Manage and maintain client information in the billing system to ensure proper invoicing delivery. Make recommendations to improve processes and procedures. Perform other duties and participate in projects as assigned, including cross-training within the department. When required, build, manage and support a billing team. Requirements Knowledge and Skills: Experience working with MS Excel and Word Consistently at work and on time, follows instructions, responds to management direction and seeks feedback to improve performance Good communication skills and ability to work well individually or as part of a team Attention to detail and ability to plan, organize, prioritize and multi-task Shows strong initiative, problem analysis and problem-solving skills Education and Experience: Bachelor’s degree or equivalent work experience Background in Finance is preferred, but not required Strong ability to resolve discrepancies and knowledge of billing systems Benefits & Culture We’re obsessed with making this the best job you’ve ever had and value staff input through employee-led groups (DEI committee, Women and Allies, Pride Event Group) Medical aid scheme and competitive personal pension plan Parental leave to spend time with new arrivals 25 days of annual leave plus public holidays, with 16 hours of Flex Time Off Tuition reimbursement and opportunities for professional development Work from anywhere in the world for two weeks per year MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space. Diversity & Inclusion As a global company, MRI Software is committed to being an inclusive employer, regardless of ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself. #J-18808-Ljbffr