Call Center Training Specialist
6 days ago
An innovative company is seeking a dynamic call center trainer to enhance the skills of their agents. This role involves developing engaging training materials, conducting informative sessions, and ensuring high productivity and customer satisfaction. The ideal candidate will possess excellent knowledge of call center operations, strong teaching abilities, and the capacity to lead in a fast-paced environment. If you're passionate about training and development, this is a fantastic opportunity to make a significant impact in a thriving organization.#J-18808-Ljbffr
-
Customer Service Call Center Agent
3 days ago
Cape Town, South Africa Mariposa Call Center Full timeMariposa is growing again; our biggest client has an exciting new opportunity for us here! We are currently looking for dynamic individuals to join our team for this new adventure. Agents do NOT have to make cold calls. We are hiring for our biggest client that provides outstanding contact centre services for the moving and storage industry. Full training...
-
Call Center Technical Support Specialist
1 week ago
Cape Town, South Africa Neo Group Full timeAt Neo Group, where passion meets purpose! As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities. Join us for a rewarding career journey filled with exciting challenges and endless opportunities. Elevate your career with us - your success is our success! Neo Group is on the...
-
Inbound Call Center Manager
3 days ago
Cape Town, South Africa ValorVIP Full timePOSITION OVERVIEW: **Job Title**:Inbound Call Center Manager **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...
-
Inbound Call Center Manager
1 week ago
Cape Town, South Africa MCI Careers Full timeLOCATION: Cape Town, ZA JOB TYPE: Full-Time POSITION OVERVIEW: **Job Title**:Inbound Call Center Manager **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a...
-
Inbound Call Center Supervisor
1 week ago
Cape Town, South Africa MCI Careers Full timeLOCATION: Cape Town, ZA JOB TYPE: Full-Time POSITION OVERVIEW: **Job Title**:Inbound Call Center Supervisor **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With...
-
Inbound Call Center Supervisor
3 days ago
Cape Town, South Africa ValorVIP Full timePOSITION OVERVIEW: **Job Title**:Inbound Call Center Supervisor **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...
-
Call Center Sales Manager
4 weeks ago
Cape Town, South Africa Afrique Connection Consultancy Full timeOverview Seeking a hands‑on leader to manage inbound and outbound sales call center operations, drive performance, coach teams, and ensure customer satisfaction. Key Responsibilities Oversee daily call center operations and workforce management. Monitor and improve KPIs (AHT, conversion, adherence, service levels). Lead, coach, and motivate team leaders...
-
Call Center Agent
5 days ago
Cape Town, South Africa VirtuHire Full timeJoin our dynamic team at VirtuHire as a Call Center Agent! In this role, you'll be the first point of contact for our clients, handling inbound inquiries and making outbound calls. Your excellent communication skills will contribute to customer satisfaction and drive our mission of providing top-notch service. This position requires you to work on-site from...
-
Inbound Call Center Director
1 week ago
Cape Town, South Africa MCI Careers Full timeLOCATION: Cape Town, ZA JOB TYPE: Full-Time POSITION OVERVIEW: **Job Title**:Inbound Call Center Director **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a...
-
Call Center Quality Specialist
2 weeks ago
Cape Town, South Africa MCI Careers Full timePOSITION OVERVIEW: MCI's mission is to create an environment and culture that empowers our agents and management team to passionately represent our client's brands. In this role, you will coach and develop customer service agents to assist in improving their overall performance. As part of a global outsourced quality assurance service, you will listen to...