Call Center Training Specialist

6 days ago


Cape Town, South Africa Success Stream Full time

An innovative company is seeking a dynamic call center trainer to enhance the skills of their agents. This role involves developing engaging training materials, conducting informative sessions, and ensuring high productivity and customer satisfaction. The ideal candidate will possess excellent knowledge of call center operations, strong teaching abilities, and the capacity to lead in a fast-paced environment. If you're passionate about training and development, this is a fantastic opportunity to make a significant impact in a thriving organization.#J-18808-Ljbffr



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