Call Center Agent

4 days ago

Cape Town, South Africa VirtuHire Full time

Join our dynamic team at VirtuHire as a Call Center Agent In this role, you'll be the first point of contact for our clients, handling inbound inquiries and making outbound calls. Your excellent communication skills will contribute to customer satisfaction and drive our mission of providing top-notch service.

This position requires you to work on-site from Monday to Friday, 8 AM to 5 PM SAST.

**Requirements**:
As a Call Center Agent at VirtuHire, you will be responsible for:

- Handling incoming and outgoing calls efficiently and professionally.
- Cold calling
- Providing accurate information and support to customers.
- Ensuring a high level of customer satisfaction.
- Achieving performance targets and earning incentives based on your success.

**Key Qualifications**:

- Proficient verbal communication skills with a clear phone voice.
- At least 1 year working as a call center agent.
- Previous experience in a call center or customer service environment is preferred.
- Strong organizational skills and the ability to manage multiple tasks.
- Passion for helping others and a commitment to exceptional service.

**Benefits

  • Customer Service Call Center Agent

    2 days ago

    Cape Town, South Africa Mariposa Call Center Full time

    Mariposa is growing again; our biggest client has an exciting new opportunity for us here! We are currently looking for dynamic individuals to join our team for this new adventure. Agents do NOT have to make cold calls. We are hiring for our biggest client that provides outstanding contact centre services for the moving and storage industry. Full training...

  • Call Center Agent

    2 weeks ago

    Cape Town, South Africa Virtuhire Full time

    Join our dynamic team at VirtuHire as a Call Center Agent In this role, you'll be the first point of contact for our clients, handling inbound inquiries and making outbound calls. Your excellent communication skills will contribute to customer satisfaction and drive our mission of providing top-notch service.This position requires you to work on-site from...

  • Call Center Agent

    2 weeks ago

    Cape Town, South Africa Pacific Credit Solutions Full time

    **About us** We are a US based financial company dialing out to US customers. we present ourselves in a professional manner but like to have a work environment that enables a comfortable environment. Our work environment includes: - Work-from-home days - Casual work attire - Relaxed atmosphere We are looking to hire experienced call center agents that...

  • Call Center Agent

    2 weeks ago

    Cape Town, South Africa P3 People Full time

    People, passion, and purpose- are our core values at P3, a company located at the V & A. Waterfront. We are passionate about growing people and we currently have opportunities in our leads generation space for passionate and driven people who are ambitious and want to develop their careers in the call center space. As a growing company, there is exceptional...

  • Inbound Call Center Agent

    1 week ago

    Cape Town, South Africa MCI Careers Full time

    LOCATION: Cape Town, ZA JOB TYPE: Full-Time POSITION OVERVIEW: **Job Title**:Inbound Call Center Agent **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a...

  • Inbound Call Center Agent

    2 days ago

    Cape Town, South Africa MCI Jobs Full time

    POSITION OVERVIEW: **Job Title**:Inbound Call Center Agent **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...

  • Inbound Call Center Agent

    2 days ago

    Cape Town, South Africa ValorVIP Full time

    POSITION OVERVIEW: **Job Title**:Inbound Call Center Agent **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...

  • Call Center Supervisor

    2 days ago

    Cape Town, South Africa RJPersonnel Full time

    3years - Daily monitoring of the reports generated by the Realtime agents for; - Calls taken - Case, FCR, follow up - Chats Resolved/Unresolved (Social Media) - Agility Tickets Resolved/Unresolved (Agility Support, FCR, Follow up tickets) - Work with Realtime agents to ensure all the reporting required is in place - Ensuring Overtime, Shift and Leave...

  • Inbound Call Center Manager

    2 days ago

    Cape Town, South Africa ValorVIP Full time

    POSITION OVERVIEW: **Job Title**:Inbound Call Center Manager **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...

  • Inbound Call Center Supervisor

    1 week ago

    Cape Town, South Africa MCI Careers Full time

    LOCATION: Cape Town, ZA JOB TYPE: Full-Time POSITION OVERVIEW: **Job Title**:Inbound Call Center Supervisor **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With...