Complaints & CX Admin for Insurance Ops

Overview Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Recruitment Process TA Interview: This will be a discussion with a member of the Talent Acquisition Team to give you an understanding of our business, our culture & values and more context on the...

At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential. We place our people at the centre of everything we do and believe that the way you treat your customers and...

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

Specialist: Ombudsman Complaints Resolution Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The purpose of this role is to implement a best practice complaints management framework for the Old Mutual Insure Customer Experience Complaints function (Insurance...

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The purpose of this role is to implement a best practice complaints management framework for the Old Mutual Insure Customer Experience Complaints function (Insurance ombudsman, FSB, Consumer Commission, media and...

**Let's Write Africa's Story Together!**Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.**Job Description**naThe purpose of this role is to implement a best practice complaints management framework for the Old Mutual Insure Customer Experience Complaints function (Insurance ombudsman, FSB, Consumer Commission,...

About Old Mutual Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of...

Let's Write Africa's Story TogetherOld Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionnaThe purpose of this role is to implement a best practice complaints management framework for the Old Mutual Insure Customer Experience Complaints function (Insurance ombudsman, FSB, Consumer Commission, media and...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To provide customers with excellent service by ensuring that they are served promptly understanding their needs and processing their...

A leading financial institution based in Johannesburg is seeking a Client Complaints Resolution Officer. This role entails logging, investigating, and resolving client complaints while ensuring compliance with regulatory requirements. The ideal candidate will have 3-5 years of experience in complaints handling within the Short-Term Insurance sector and...