Client Complaints Resolution Specialist

Client Complaints Resolution Officer 1 Johannesburg, Gauteng, South Africa Job Classification Job Requisition: TA Specialist: Refilwe Falatsi Closing Date: 25 November 2025 Location: Sandown, Sandton Job Purpose To log, investigate, and resolve all client complaints received at Nedbank, ensuring compliance with regulatory requirements and alignment with the...

Specialist: Ombudsman Complaints Resolution Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The purpose of this role is to implement a best practice complaints management framework for the Old Mutual Insure Customer Experience Complaints function (Insurance...

**Job Classification** - Job Family- Sales and Services - Career Stream- Client Service - Leadership Pipeline- Manage Self: Professional - FAIS Affected**Job Purpose** - To log, investigate and respond to all client complaints received at Nedbank in line with the business strategy.**Responsibilities**: - Contribute to a culture conducive to the achievement...

**Requisition Details & Talent Acquisition Contact** - 120867 - Nozi Masabalala**Location** - Gauteng - Sandton**Cluster** - Nedbank Wealth Insurance - Nedbank Insurance Client Experience (CX) team- Job Family- Sales and Services - Career Stream- Client Service - Leadership Pipeline- Manage Self: Professional **Job Purpose** - To effectively handle any...

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The purpose of this role is to implement a best practice complaints management framework for the Old Mutual Insure Customer Experience Complaints function (Insurance ombudsman, FSB, Consumer Commission, media and...

**Let's Write Africa's Story Together!**Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.**Job Description**naThe purpose of this role is to implement a best practice complaints management framework for the Old Mutual Insure Customer Experience Complaints function (Insurance ombudsman, FSB, Consumer Commission,...

About Old Mutual Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of...

Cluster: Personal and Private Banking | Nedbank Insurance | Client Experience - Complaints Team Please Note: Preference will be given to applicants from Underrepresented Groups Join Our Team and Make a Difference! Are you passionate about delivering exceptional client experiences and solving complex challenges? At Nedbank, we believe that every interaction...

A leading financial services firm in Johannesburg seeks a Complaints Management Specialist to implement and manage a best practice complaints management framework. This role involves facilitating resolution meetings, monitoring complaint trends, and providing expert advice on the handling of complaints. Candidates must possess a Matric, an LLB or equivalent...

A leading financial services provider in Johannesburg seeks a Specialist: Ombudsman Complaints Resolution to implement a best practice complaints management framework within the organization. This entry-level role requires a background in law and involves accountability for end-to-end complaint management, ensuring effective resolution and proactive...