Collections Team Lead — Drive Results

Are you a driven leader with a passion for performance and a strong eye for detail? We're looking for a Collections Team Leader to guide and inspire our collections team while driving efficient, customer-focused debt recovery processes. This role is perfect for someone ready to take ownership of performance, strategy, and compliance in a fast-paced,...

Our client, a leading South African microlending company based in Cape Town has a vacancy: Job Title: Collections Team Manager. Location: Cape Town. Department: Collections. Reporting to: Head of Collections. We are looking for a motivated and experienced Collections Team Manager to lead a high‑performance team of Collections Agents. Key Responsibilities...

Our client, a leading South African microlending company based in Cape Town has a vacancy:Job Title: Collections Team ManagerLocation: Cape townDepartment: Collections Reporting to: Head of CollectionsRole OverviewWe are looking for a motivated and experienced Collections Team Manager to lead a high- performance team of Collections Agents. The successful...

**About the Role** We’re looking for a motivated and target-driven individual to join our Back Office team as a **Hybrid Back Office & Collections Agent**. In this role, you’ll manage clients who have made partial payments — your goal is to ensure they settle their balances and submit all required documents. You’ll need to be persuasive, organized,...

Job brief Role Overview We are looking for a motivated and experienced Collections Team Manager to lead a high-performance team of Collections Agents. The successful candidate will be responsible for driving recovery rates coaching and managing team members and ensuring adherence to compliance and quality standards. Key Responsibilities Lead support and...

ROLE PURPOSE The primary responsibility of the Document Collection Specialist is to support the Immigration Consultancy office by ensuring that all necessary documentation for visa applications is meticulously gathered, verified, and ready for final submission. This role is critical in guaranteeing that all immigration paperwork meets the highest standards...

**ROLE PURPOSE** The Document Collection Specialist will work closely with clients throughout the process, providing them with expert guidance to ensure that all necessary documents are acquired and compliant with immigration regulations. **KEY ACCOUNTABILITIES. RESPONSIBILITIES OF ROLE** **Case Officer**: - Review client documentation in detail,...

A dynamic financial services company in Cape Town is seeking a motivated Collections Team Manager to lead a high-performance team of Collections Agents. Responsibilities include driving recovery rates, coaching, and managing team members, while ensuring adherence to compliance and quality standards. The ideal candidate has 3-5 years of experience in call...

Position Overview MCI is one of the fastest-growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of...

LOCATION Cape Town ZA JOB TYPE Full-Time POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry‑leading organization. We’re seeking an experienced Team Leader to guide a...