Document Collection Specialist

5 days ago

Cape Town, South Africa Lead Capital Group Full time

ROLE PURPOSE The primary responsibility of the Document Collection Specialist is to support the Immigration Consultancy office by ensuring that all necessary documentation for visa applications is meticulously gathered, verified, and ready for final submission. This role is critical in guaranteeing that all immigration paperwork meets the highest standards of accuracy and completeness before being sent for processing. A focus on detail, thorough review, and a proactive approach are essential for success in this role. The Document Collection Specialist will work closely with clients throughout the process, providing them with expert guidance to ensure that all necessary documents are acquired and compliant with immigration regulations. KEY ACCOUNTABILITIES. RESPONSIBILITIES OF ROLE Case Officer: Take full ownership of the document collection and verification process for client visa applications, ensuring every piece of documentation is thorough, accurate, and aligned with the application’s requirements. Review client documentation in detail, checking for completeness, accuracy, and conformity with Canadian immigration standards before submission. Maintain clear and consistent communication with clients to guide them through the document collection process and address any concerns or questions. Draft and prepare government application forms, as well as necessary correspondence, including client letters, emails, and internal communications. Perform regular follow-ups with clients to ensure timely submission of all required documentation. Ensure that all cases meet established deadlines and communicate progress or issues to the Back Office Manager. Coordinate and schedule appointments with clients as needed for documentation review or additional information gathering. Actively participate in team meetings to discuss case statuses, problem resolution, and other tasks as assigned. Support clients through the final stages of the application process by preparing files for submission and ensuring they are complete and error-free. KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED Exceptional Attention to Detail: The ability to meticulously review documents and identify discrepancies or missing information. Strong Communication Skills: Both written and verbal, with the ability to draft formal letters and emails with clarity and professionalism. Organizational Skills: Exceptional ability to manage multiple cases at once, prioritize tasks, and meet deadlines. Immigration Knowledge: Familiarity with Canadian immigration documentation and processes is highly valued. Tech Proficiency: Advanced skills in Microsoft Office, CRM platforms, and Google Drive for document management and communication. Analytical Mindset: Strong problem-solving abilities and the capacity to analyze complex information. Professionalism & Initiative: Mature, career-oriented with the drive to take initiative and work independently. Multilingual Abilities: Fluency in Spanish and/or French is an advantage but not required. Experience: Proven experience working in a detail-oriented, compliance-focused environment, ideally within immigration, legal, or paralegal sectors. Clear criminal record #J-18808-Ljbffr

  • Document Collection Specialist

    2 days ago

    Cape Town, South Africa Lead Capital Group Full time

    **ROLE PURPOSE** The Document Collection Specialist will work closely with clients throughout the process, providing them with expert guidance to ensure that all necessary documents are acquired and compliant with immigration regulations. **KEY ACCOUNTABILITIES. RESPONSIBILITIES OF ROLE** **Case Officer**: - Review client documentation in detail,...

  • Collections Specialist

    5 days ago

    Cape Town, Western Cape, South Africa Chartwell Housing Finance Solutions (Pty) Ltd Full time R90 000 - R120 000 per year

    Company DescriptionChartwell Housing Finance Solutions (Pty) Ltd is a financial services and advisory company focused on making homeownership affordable in Africa. By collaborating with developers, financial institutions, and employers, Chartwell creates solutions that bridge the housing affordability gap. Utilizing bespoke loan origination and...

  • Senior Collections Specialist

    2 days ago

    Cape Town, South Africa Boldr Full time

    The Collection Specialists will be responsible for resolving overdue bills and collecting payments from customers. The Collections Specialist will be responsible for contacting customers with past-due accounts and set-up acceptable terms of repayment. - As a Senior Collections Specialist you will develop strong working relationships with assigned Partners in...

  • Plan Documents Specialist

    2 days ago

    Cape Town, South Africa Invisible Agency Full time

    **Who Are We Looking For?**: Vestwell is expanding and we're excited about adding a Specialist to our Document Compliance Team (Retirement Services Division) who is passionate about our mission to change the retirement FinTech space. At a high level, we're looking for a dedicated specialist to assist our Operations team to manage plan document drafting,...

  • Billing and Collections Specialist

    2 weeks ago

    Cape Town, South Africa Incubeta Full time

    Incubeta seeks to appoint a Billing & Collection Specialist as part of our Group Finance department. The role will take responsibility for customer invoicing, supporting cash collection, escalating collection issues and ensuring all accounts receivable functions are performed in line with Group controls and processes. **About Incubeta** Incubeta is a...

  • Collections Specialist: Cash Flow

    1 week ago

    Cape Town, South Africa Architectural Services Full time

    A dynamic financial services company in Cape Town is seeking a motivated Collections Specialist to manage accounts receivable. You'll proactively contact clients, analyze account balances, and maintain accurate records to optimize cash flow. The ideal candidate has communication and negotiation skills, a Grade 12 education, and preferably experience in...

  • Collections Specialist: Cash Flow

    1 week ago

    Cape Town, South Africa Architectural Services Full time

    A dynamic financial services company in Cape Town is seeking a motivated Collections Specialist to manage accounts receivable. You'll proactively contact clients, analyze

  • Technical Specialist Document Generation

    4 weeks ago

    Cape Town, South Africa Sanlam Full time

    Technical Specialist Document Generation Join to apply for the Technical Specialist Document Generation role at Sanlam Who are we? Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various...

  • RELOCATION SERVICE CONSULTANT/Document Specialist

    5 days ago

    Cape Town, South Africa World Access Immigration PTY Ltd Full time

    Relocation Service Consultant / Document Specialist We are currently seeking a highly motivated, experienced Relocation Service Consultant / Document Specialist to join our team in Cape Town, South Africa. World Access Immigration is a leading Immigration firm facilitating Visas for Canada and Australia. We provide specialized facilitation in migration to...

  • Credit Controller

    4 days ago

    Cape Town, South Africa Epsidon Management & Marketing Consultancy Full time

    **JOB PROFILE**: **Job Title: Credit Controller - Collection and Query Specialist** **Division**:Accounts Receivable **Location & Address**:Century City, Cape Town **Reports to**:Group Credit Risk Manager **Direct Subordinates**:0 **Total Staff in Function**:16 **WORKING RELATIONSHIPS**: **Internal**: - Procurement - Sales Operations - Brand...