Contact Centre Team Leader

Closing date: 27/11/2025Number of positions: 1Recruiter name: Silindokuhle BawutiReference number: 61356Workplace Type:On-sitePermanent Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN PURPOSE OF JOB To lead, manage and guide a team to reach required...

Main Purpose of Job To lead, manage and guide a team to reach required targets. To facilitate any necessary course of action to achieve this purpose. Key Responsibility Areas Leading and managing a team Personal Effectiveness Essential Education An NQF5 Certificate in either Contact Centre/ Management/ Customer Service qualification Desired Education A...

Contact Centre Supervisor Employment type: permanent Salary: Market Related Location: Sandton, South Africa Job Functions: Operations Industries: VAS SPECIFICATION A payment solutions provider is looking for a Contact Centre Supervisor to oversee the Operations of the Contact Centre including managing productivity and quality work of the advisors. Ensuring...

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.Location: ZAF - Sandton, Meadowview Ln (Johannesburg, Healthcare)Job Posting Title: Manager, Contact Centre, HealthcareTime Type: Full TimeMain Purpose of the RoleWe require...

**Purpose of the job**: Responsible for training new recruits and supporting experienced employees to improve their performance. Creating educational material, conducting training sessions, identifying skills gaps, and ensuring staff members stay motivated in order to achieve ultimate customer satisfaction. **Responsibilities and **Duties**: - Developing...

Onecart is hiring ! Main Function. - To supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness and working with dissatisfied customers to overcome complex issues. Scheduling shifts to accommodate both customer preferences and shift management needs * To manage and oversee all aspects of the Company’s Customer...

**KEY RESPONSIBILITIES** The role of a Call Centre Agent includes but is not limited to the following responsibilities: - Providing world-class service to all of our players - Strive for ‘first-contact-resolution’ on all customer queries - Ensuring that all communication and volume received during their respective shift is dealt with in the required...

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Are you passionate about leading teams and delivering exceptional customer experiences? We are looking for a dynamic, bilingual (French & English) Team Leader to oversee and support a team of customer service agents in meeting and exceeding client...

**Job Summary**: The Sales Team Leader, plays a key role in actively leading, motivating and driving the sales strategy for the various products that are sold through the sales executives and call center agents based on a sales script. The team leader is responsible for the motivation of the team, driving the sales targets and ensuring conversion of leads...

Select how often (in days) to receive an alert: Business Unit: Discovery Life Function: Client Service About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery....