Contact Centre Team Leader

Closing date: 13/11/2025 Number of positions: 1 Recruiter name: Silindokuhle Bawuti Reference number: 61503 Workplace Type: On-site Fixed Term Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN PURPOSE OF JOB To lead, manage and guide a team to reach...

Contact Centre Supervisor Employment type: permanent Salary: Market Related Location: Sandton, South Africa Job Functions: Operations Industries: VAS SPECIFICATION A payment solutions provider is looking for a Contact Centre Supervisor to oversee the Operations of the Contact Centre including managing productivity and quality work of the advisors. Ensuring...

Location: ZAF - Sandton, Meadowview Ln (Johannesburg, Healthcare) Job Posting Title: Manager, Contact Centre, Healthcare Time Type: Full Time Main Purpose of the Role We require an energetic, service oriented and solutions driven manager for the DSV Healthcare Contact Centre. The incumbent will be required to lead, motivate and direct the resources of the...

Purpose of the position:Contact Centre Team Leader Daily management of the team's operations and escalations. To ensure all tasks are carried out within SLA while adhering to process and procedure. To achieve excellent standards of customer service and satisfaction through effective personal customer relations skills. Lead, coach and motivate a team of...

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.Location: ZAF - Sandton, Meadowview Ln (Johannesburg, Healthcare)Job Posting Title: Manager, Contact Centre, HealthcareTime Type: Full TimeMain Purpose of the RoleWe require...

**Purpose of the job**: Responsible for training new recruits and supporting experienced employees to improve their performance. Creating educational material, conducting training sessions, identifying skills gaps, and ensuring staff members stay motivated in order to achieve ultimate customer satisfaction. **Responsibilities and **Duties**: - Developing...

Onecart is hiring ! Main Function. - To supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness and working with dissatisfied customers to overcome complex issues. Scheduling shifts to accommodate both customer preferences and shift management needs * To manage and oversee all aspects of the Company’s Customer...

About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global...

**KEY RESPONSIBILITIES** The role of a Call Centre Agent includes but is not limited to the following responsibilities: - Providing world-class service to all of our players - Strive for ‘first-contact-resolution’ on all customer queries - Ensuring that all communication and volume received during their respective shift is dealt with in the required...

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Are you passionate about leading teams and delivering exceptional customer experiences? We are looking for a dynamic, bilingual (French & English) Team Leader to oversee and support a team of customer service agents in meeting and exceeding client...