Director: Residential Services

Overview UWC Sport Bellville, Western Cape, South Africa Director: Residential Services – Permanent Full Time Post Number: 4089 Location: Main Campus - Bellville, WC ZA (Primary) Closing Date: 30/1/2026 Role Clarification & Key Performance Areas Development and Support (SDS), Residential Services plays a pivotal role in creating a holistic and enabling environment where students can thrive academically, socially, and personally. Residential Services is committed to fostering a value-driven, student-centred culture that enhances the living-learning experience for all residents. The department oversees the strategic and operational management of three key sections, namely, Student Housing, Administration & Placement, and Reslife. Key Responsibilities Reporting to the Deputy Vice Chancellor: Student Development and Support, provide strategic leadership and operational oversight of all residence-related functions across the University. Implement the integrated talent management framework, including the performance development processes. Strategic Leadership: develop and implement a comprehensive residence management and student accommodation strategy aligned with UWC’s mission and strategic goals. Establish and maintain policies, standards, and systems for effective residence management. Drive programmes that enhance student satisfaction, retention, and overall success. Residence and Operational Management: oversee the allocation, occupancy, and maintenance of student residences. Ensure compliance with health, safety, environmental, and regulatory standards. Manage residence applications, fee collection, and student accommodation records efficiently. Student Development and Support: promote a supportive and inclusive residential environment that facilitates academic and personal growth. Collaborate with student support services to deliver residence life programmes and wellness initiatives. Uphold a fair and consistent residence code of conduct and disciplinary framework. Infrastructure and Facilities Management: partner with Infrastructure Development and other stakeholders on renovations, upgrades, and new residence projects. Facilitate preventative maintenance programmes and utilities management to ensure operational efficiency and sustainability. Financial Management: develop, implement, and monitor the departmental budget; ensure sound financial management, accountability, and cost-effectiveness in residence operations; identify and pursue revenue-generating opportunities. Risk Management and Compliance: implement risk mitigation strategies, including safety, emergency preparedness, and facility integrity; ensure compliance with all relevant legal, regulatory, and institutional requirements. Stakeholder Engagement: strengthen partnerships with students, parents, internal departments, and external service providers; engage with private accommodation providers to expand student housing opportunities; represent the University and department on relevant committees and forums. Minimum Requirements A Master’s degree or equivalent professional qualification (NQF Level 9). A minimum of 10 years’ experience at a managerial level in student residential accommodation, residence administration, or a related environment. Experience in higher education or a multi-campus environment. Knowledge of South African legislation governing student housing, health, and safety. Additional training or certification in property, facilities, or project management. Competencies Strategic Leadership Digital Acumen Financial Acumen Student-Centred Approach Collaboration Risk and Compliance Management Communication Coaching and Mentoring Change facilitation In your application, highlight your strengths and anything exceptional to be considered by the selection panel. Attach a cover letter, a detailed curriculum vitae including contact details of three referees, and your highest qualification to your online profile. To be considered for this vacancy, click on the Apply for this Job link below or apply directly via UWC Careers at For queries, contact the Human Resources Department at /3642/9362/9708/3160/3756 or email DISCLAIMER: By applying for the position, you consent to the University sharing your application, including curriculum vitae, with University stakeholders to process the application. The University reserves the right to not make an appointment, to appoint at a different level, seek additional candidates, and may conduct competency assessments. Seniority level Director Employment type Full-time Job function Other #J-18808-Ljbffr