Motor Desktop Assessor

3 days ago


Johannesburg, South Africa Sanlam Full time

CAREER OPPORTUNITY The purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the loss, negotiating with client, intermediary, and service providers, and settling claims within a delegated threshold and according to contract conditions. The position will be based either in Cape Town, Johannesburg or Pretoria. WHAT WILL YOU DO Quote and assess damage against a provided or requested quotation. Decide whether to replace, repair part, or use aftermarket spares when warranty has expired. Refer to expert if required. Generate claims report and communicate the outcome with client and intermediary. Determine market value of vehicle for settlement (valuation). Determine outstanding finance details, release settlements and documents to salvage inventory. Authorise for repair, cash, replace or write-off. Complete investigative report. Make notes on systems, process claims and upload documents. Required to load the order amendments. Responsible to sign off the final cost (FC). Responsible for posting claims to care. Handle complaints, queries and interaction with clients, intermediaries, service providers, internal stakeholders' relationship managers, claims committee, and options from underwriters. Accountable to handle for the following claim types: Driveable and Non-Driveable car / Ldv Non-structural and structural damaged car / Ldv Mechanical Radio equipment and locks Accessories, tyres, rims Screening of merits QUALIFICATION AND EXPERIENCE Degree, Diploma or Certificate in Mechanical related studies or Automotive / equivalent Mechanical or Automotive Body Repair Qualification. Qualified Panel Beater, Mechanic, Spray Painter, VDQGBSA membership, Abuntex / Audatex Trained. 3 years' experience in motor assessing and technical skills. #J-18808-Ljbffr



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