Non Motor Desktop Assessor

1 week ago

Johannesburg, South Africa Sanlam Full time

**OPPORTUNITY**
- Santam’s Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based at Hill on Empire, Parktown**JOB DESCRIPTION**
- The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation (with client, intermediary, service providers) and settlement of claims within a delegated threshold and according to contract conditions.**KEY RESPONSIBILITIES**
- Accountable for all claim interactions directly with the client/broker.
- Determine merits, quantum, item identification, buying.
- Negotiating and settling of claims with the insured/broker.
- Responsible for communicating with the client/broker from beginning to end and is the one contact person for the client/broker.
- Ensures that the claim is handled efficiently.
- Effectively manages all relevant claims tasks and claims handling process to achieve timely settlement and to minimise leakage.
- Identifies, investigates and resolves any issues relating to claims being handled in line with Santam policies and procedures such as Service Level Agreements, Standard Operating Procedures.
- Ensures that the claim is handled efficiently and identify and advise the intermediary/policyholder of the prescribed or most appropriate mechanism for resolving claims settlement disputes.
- Communicate the process from the start of the claim and act as contact person if the client needs more information.

**QUALIFICATIONS AND EXPERIENCE**
- Matric/ Grade 12
- Must have relevant short-term insurance qualification.
- Tertiary qualification will be advantageous
- 3 years’ experience in short term claims/desktop environment with focus in commercial and personal
- Experience in house contents accidental loss/damage claims
- Experience with all house contents and lightning claims
- Experience with personal all risk claims
- Experience with buildings combined bursting & overflowing claims.
- Experience in handling geyser claims
- Personal & Commercial policy experience
- Experience with regards to assessment of Non-Motor claims
- Technical experience

**SKILLS**
- Computer Literate (MS Office Package)
- Excellent communication skills (verbal & written)
- Ability to work under pressure
- Negotiating skills
- COMPETENCIES- Client Service Orientation
- Analytical Thinking
- Information Seeking
- Drive for Results
- Organisational commitment
- Teamwork and Co-operation
- ABOUT THE COMPANY- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.- Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.- At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

  • Merit Non Motor Desktop Assessor

    1 week ago

    Johannesburg, South Africa Santam Full time

    About the Company Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is...

  • Non-motor Desktop Assessor

    7 days ago

    Johannesburg, South Africa Sanlam Full time

    **CAREER OPPORTUNITY** - Santam’s Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based at Hill on Empire **JOB DESCRIPTION** - The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation...

  • Non-motor Desktop Assessing Manager

    1 week ago

    Johannesburg, South Africa Sanlam Full time

    **CAREER OPPORTUNITY** - Santam’s Non-Motor Claims department has a position available for a Non-Motor Desktop Assessing Manager based in Hill on Empire, Parktown. **WHAT WILL YOU DO?** - The Non-Motor Desktop Claims Manager will manage a team of Non-Motor Desktop Assessors and costs: providing client satisfaction by monitoring targets, deadlines and...

  • Non Motor Field Assessor

    2 weeks ago

    Johannesburg, South Africa Santam Full time

    OPPORTUNITY This career opportunity is available for a Non-Motor Flied Assessor and the successful incumbent will be based in Auckland Park WHAT WILL YOU DO Receiving instruction from Claims Service Consultant (appraisal notes & docs). Checking completion and correctness of document and policy conditions. Planning routes for claims, make arrangements and...

  • Offshore Desktop Motor Assessor- Australia

    2 days ago

    Johannesburg, South Africa Telesure Investment Holdings (TIH) Full time

    Offshore Desktop Motor Assessor – Australia (Johannesburg) Join to apply for the Offshore Desktop Motor Assessor – Australia (Johannesburg) role at Telesure Investment Holdings (TIH). Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Support...

  • Offshore Desktop Motor Assessor- Australia

    2 days ago

    Johannesburg, South Africa Telesure Investment Holdings (Pty) Ltd. Full time

    Offshore Desktop Motor Assessor- Australia (Johannesburg) page is loaded## Offshore Desktop Motor Assessor- Australia (Johannesburg)locations: Gauteng, Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 11, 2025 (12 days left to apply)job requisition id: JR ## **Join TIH, home to some of South Africa’s leading...

  • Senior Motor Claims Assessor — Desktop

    2 days ago

    Johannesburg, South Africa Telesure Investment Holdings (TIH) Full time

    A leading financial services provider in South Africa is seeking an Offshore Desktop Motor Assessor to evaluate vehicle claims in Johannesburg. This role requires over 5 years of experience in insurance assessment and strong client management skills. The ideal candidate possesses a VDQ qualification and Grade 12 education. Join a dynamic team to enhance...

  • Motor Desktop Assessor

    7 days ago

    Johannesburg, South Africa Santam Full time

    OPPORTUNITY A position has become available for a Desktop Assessor, Heavy Commercial Vehicle (HCV) and Non-Abuntex claims. The position will be based in the Motor Claims department at the Auckland Park, Johannesburg offices. The purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying...

  • Operations Manager: Non-motor Desktop

    1 week ago

    Johannesburg, South Africa Sanlam Full time

    **CAREER OPPORTUNITY** - WHAT WILL YOU DO? - This position is responsible for providing strategic and operational direction to optimize and manage the end -to - end non-motor desktop claims value chain within the Santam Commercial and Personal Non-Motor Claims division. As well as achieve superior claims outcomes through effective workforce/talent...

  • Offshore Desktop Motor Assessor- Australia

    1 week ago

    Johannesburg, Gauteng, South Africa Telesure Investment Holdings (TIH) Full time R463 000 - R731 000 per year

    Join TIH, home to some of South Africa's leading financial service providers, and grow your career while being part of an organisation with purpose.Job PurposeSupport the claims handling philosophy and supply strategy by mitigating risk of vehicle spend (quantification, identification and validation of vehicle). All services are delivered against agreed...