Internal Sales Representative

2 weeks ago


Cape Town, South Africa H Systems Ltd Full time
Job title : Internal Sales Representative Job Location : Western Cape, Cape Town Deadline : December 14, 2024 Quick Recommended Links
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KEY PERFORMANCE AREAS

  • Sales.
  • Customer Service.
  • Administration and Reporting.
  • SHEQ Integrated Management System control.

MAIN RESPONSIBILITIES 

SALES

  • Ensure sales and GP targets are met.
  • Sell stock to customers.
  • Source stock internally to complete customer orders.
  • Arrange timeous delivery of products with internal or external transport providers.
  • Source sales opportunities through inbound lead follow-up, telesales, outbound cold calls, and emails.
  • Manage and maintain pricing in line with the company pricing requirements.
  • Analyse customers’ sales history on system and identify sales opportunities.
  • Grow existing customer- and new customer base.

CUSTOMER SERVICE

  • Always maintain a high level of customer service standards with internal and external customers.
  • Resolve customer queries timeously.
  • Provide daily feedback to customers on back orders and out-of-stocks.

ADMINISTRATION AND REPORTING

  • Prepare quotes, sales orders, and invoices timeously and accurately.
  • Ensure the efficient and timeous processing of customer orders.
  • Ensure data systems are accurate and always updated.
  • Assist with any other sales related tasks as required.

KEY JOB REQUIREMENTS

QUALIFICATIONS

  • Grade 12 with at least 1 or 2 additional short course certifications.

EXPERIENCE

  • 1 years’ experience in a similar position.
  • 3 years’ experience in a sales environment.
  • Experience within the aluminium industry is an added advantage.

KNOWLEDGE REQUIREMENTS

  • Computer literacy with Proficiency in MS Excel at a basic level.
  • Proficient in SAGE / Pastel Evolution, or similar, at an intermediate level.
  • A thorough practical knowledge of best practices in sales processes.

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