TTS Client Intelligence Portfolio Analyst

4 weeks ago


Johannesburg, South Africa RMB - Rand Merchant Bank Full time

TTS Client Intelligence Portfolio Analyst Job Description Dear Future TTS Client Intelligence Portfolio Analyst, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics and philosophy of Traditional values, we drive innovative ideas that set us apart. Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society. This role entails the design, development and maintenance of knowledge, information management and business intelligence by looking at document requirements and validating with stakeholders, and by design and generation of reports to give analytical and quantitative insight to the business to inform operational, tactical and strategic decisions to improve efficiencies. Are You Someone Who Can Business Intelligence Data Management. Manages risks in own area of responsibility. Ensure development and continuous value add improvement to operational processes. Compile reports that track progress and guide business to make informed decisions. Participate in planned activities that are appropriate for own development. Display and encourage an appreciation of teamwork and inclusivity. Develop, encourage and nurture collaborative relationships across area of specialisation. Control expenditure and identify process improvements to contain and reduce costs. Deliver customer experience excellence in own service delivery aligned to organizational values and service standards. Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation. Manage BI reports and dashboards. BI data analysis for business improvements. Initiate meetings with key stakeholders to track progress, manage expectations and ensure stakeholder requirements are delivered. Preserve relationships despite conflicting views and seek mutual gains when addressing conflicts. Anticipate consequences and adapt problem solving based on continual feedback. Adapt communication styles to meet the needs of different audiences. Verbalise in written form the user requirements so that the user can track and sign off the requirement. Engage with the business to understand strategic goals and what reports are required to monitor and track performance and guide future decision making; identify trends. Use problem solving skills to challenge outdated or inefficient processes with minimal end-user impact. Display persistence and problem solving in resolving bottlenecks and obstacles. Follow through to ensure personal quality and productivity standards are maintained. Maintain a positive attitude and respond openly to feedback. Handle stress in ways that do not negatively impact others. Plan and manage own workflow, anticipate obstacles, juggle priorities and follow through on objectives within agreed timeframes and quality standards. Take ownership of personal career development leveraging formal and informal opportunities. Review client transacting behaviour regarding products, processes and services to identify product gaps and close gaps. Utilise reporting tools to analyse clients’ prior transacting behaviour and identify suitable solutions. Conduct thorough financial statement analysis to inform BI and support data-driven decision-making. Perform in-depth client and sector research and deep dives to identify trends, opportunities and areas for improvement. Analyse competitor and market dynamics to provide actionable insights that enhance the organization’s strategic positioning. You Will Be An Ideal Candidate If You Have a Bachelor of Commerce (BCom) with specialisations in Economics, Information Systems, or Finance. A BCom Honours degree with those specialisations will be advantageous. Have 5 to 9 years of experience in Analytics. You Will Have Access To Opportunities to network and collaborate Challenging work Opportunities to innovate Are you interested to take the step? We look forward to engaging with you further. Apply now #Post #RMB Job Details Take note that applications will not be accepted on the date indicated below; kindly submit applications ahead of the closing date. Closing date: 06/11/25 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The



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