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Head of Sales SADC and Wholesale City: Johannesburg We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development. About the role Embark on a transformative journey at the forefront of e-commerce with Reckitt. As our E-commerce Account Manager, you'll have the opportunity to propel our brand to new heights on platforms like Amazon and JD. Your role is pivotal in not just driving growth but in sculpting the future of online retail within Reckitt. Your visionary approach to business development will be instrumental in fostering strategic partnerships that resonate with our purpose-led mission. Are you ready to make your mark in e-commerce and help us enrich lives across the globe? Apply now. Your responsibilities Develop and implement strategic sales plans and objectives to achieve company sales targets and revenue goals. Lead, mentor, and motivate the sales team, providing guidance, training, and support to help them achieve individual and team performance targets. Set sales targets, quotas, and performance metrics for the sales team, monitoring progress and taking corrective action as needed to ensure targets are met or exceeded. Identify and prioritize sales opportunities, target markets, and customer segments based on market analysis, competitive landscape, and business objectives. Build and maintain relationships with key customers, partners, and stakeholders, addressing their needs, resolving issues, and fostering long-term partnerships. Develop pricing strategies, discount structures, and sales incentives to maximize profitability and competitiveness while meeting customer expectations. Collaborate with marketing, product development, and operations teams to align sales strategies with product launches, promotions, and business initiatives. Analyze sales data, market trends, and customer feedback to identify opportunities for growth, improvement, and innovation. Implement sales forecasting and pipeline management processes to accurately predict sales revenues, track sales performance, and identify areas for improvement. Monitor and assess competitor activities, market trends, and industry developments to adjust sales strategies, tactics, and positioning accordingly. Conduct regular sales meetings, performance reviews, and coaching sessions with the sales team to provide feedback, address challenges, and recognize achievements. Ensure compliance with sales policies, procedures, and regulations, including pricing guidelines, contract terms, and ethical standards. Manage key accounts and major deals, leading negotiations, resolving conflicts, and closing high-value sales opportunities. The experience we're looking for Solid experience in e-commerce business development within a fast-paced industry. Skilled negotiator with a talent for building authentic interpersonal connexions. Strategic thinker able to convert market analysis into profitable ventures. Results-oriented with a commendable track record of targeted achievements. Agile and collaborative team player, thriving in cross-functional environments. Analytical and innovative, leveraging insights to steer business growth in e-commerce. The skills for success Customer-Centric Leadership Strategic Thinking Customer Experience Management Cross-Functional Collaboration with customer needs Customer Satisfaction and Retention Customer Insights Communication Skills Leadership Strategic Partnerships Innovation Change Management Analytical Skills Results-Driven Adaptability What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. #J-18808-Ljbffr
