Help Desk Operator: Fast, Professional Support
2 weeks ago
A leading service management company in Durban is seeking a professional to handle incoming calls and provide excellent customer service. The ideal candidate has a Grade 12 qualification, 1-2 years’ experience, and strong communication skills. Key responsibilities include call management, logging details, and following up on service progress, ensuring adherence to SHEQ standards. Join a dynamic team dedicated to delivering quality service in a fast-paced environment.#J-18808-Ljbffr
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Help Desk Operator
1 week ago
Durban, South Africa Tsebo Group Full time**About Us**: Tsebo Facilities Solutions is looking for a Helpdesk Operator to answer incoming calls promptly and proffessionally. To provide a high level of customer service to all external and internal callers. To log calls accurately in line with the Helpdesk policies and procedures. As a leading African Integrated Workplace Management Solutions...
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Financial Planning Analyst/legal Help Desk
2 weeks ago
Durban, South Africa Quadrant Systems Full timeWhat will make you successful in this role? - Conduct financial needs analyses and drafting of plans by: o Gathering appropriate information regarding client’s needs and requirements o Analysing all relevant information obtained o Generating quality recommendations that are legislatively compliant - Create financial plans and solutions for presentation to...
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Operations Manager — Service Desk
12 hours ago
Durban, South Africa Excellerate Services Full timeA dynamic service management firm in Durban is seeking an Operations Manager to oversee service desk performance and manage client complaints. The ideal candidate will possess a relevant degree and have 3-5 years of supervisory experience in the finance or services sector. This role is pivotal in ensuring compliance with operational standards and improving...
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Service Desk Manager
5 days ago
Durban, South Africa CRT Network Solutions Pty Ltd Full time**Location**: Remote (Work from Home) **Time Zone**: Brisbane, Australia (AEST) **Working Hours**: Monday to Friday, 8:00 AM to 5:00 PM (AEST) **About Us**: We are a dynamic and growing Managed Service Provider (MSP) based in Australia, dedicated to delivering top-notch IT services and support to our clients. Our team is passionate about technology and...
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Technical Support Analyst
2 weeks ago
Durban, South Africa Initiate international Full timeYour key **job** responsibilities as the **Technical Support Analyst** in **Durban** will include: - Respond to requests for technical assistance in person, via phone, electronically - Diagnose and resolve technical hardware and software issues - Research questions using available information resources - Advise user on appropriate action - Follow standard...
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Technical Support Representative
1 week ago
Durban, KwaZulu-Natal, South Africa LexisNexis Legal & Professional Full time R250 000 - R500 000 per yearAbout our TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customer.About the RoleIn this role, you will provide high-quality technical support to customers via phone, email,...
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IT Service Desk Agent
1 day ago
Durban, South Africa Boxer Superstores Full time**Job Advert Summary**: We are seeking three enthusiastic and customer-focused **Service Desk Agents** to join our IT Department at Head Office. This entry-level position is ideal for individuals passionate about technology and providing exceptional support to our internal users across stores, distribution centres, and head office departments. **Minimum...
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Service Desk Level 1
1 day ago
Durban, South Africa Access World Full time**Department**: IT **Reports to**: Service Desk Manager **Background of Company**: Access World is a global commodity warehousing and logistics business. We specialize in handling, storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. In addition, we are an...
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IT Service Desk Engineer
1 day ago
Durban, KwaZulu-Natal, South Africa Buckman Full time R180 000 - R250 000 per yearDescriptionIT SERVICE DESK ENGINEEROPERATIONS DIVISION, HAMMARSDALELocation: Hammarsdale, Durban, South AfricaLanguage(s) Requirements: EnglishSeniority Level: Intermediate LevelEmployment Type: Fixed Term ContractAn IT Service Desk Engineer position has become available at an international manufacturing company. This is a fast - paced but friendly...
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Onsite IT Support Technician
2 weeks ago
Durban, South Africa UNIVERSAL NETWORKS Full timeWe are seeking a detail-oriented, thorough, and organized IT technician to join our growing team. In this position, you will play a key role in providing support for all areas of IT. You will update systems, troubleshoot problems, and provide hands-on support for IT issues. **Requirements**: - Strong personality, well-organized, and polite. - Excellent...