Onsite IT Support Technician

1 week ago

Durban, South Africa UNIVERSAL NETWORKS Full time

We are seeking a detail-oriented, thorough, and organized IT technician to join our growing team. In this position, you will play a key role in providing support for all areas of IT. You will update systems, troubleshoot problems, and provide hands-on support for IT issues.

**Requirements**:

- Strong personality, well-organized, and polite.
- Excellent verbal, written, and reporting communication skills.
- Proficient telephonic skills with a courteous and professional demeanour.
- **Education**: High school certification.
- **Certification**: CompTIA A+, CompTIA Net+ (or similar IT certifications like MCSE).
- Cloud experience required (Office 365 MS100, MS101 or MS201, Azure).
- Previous experience as a help desk technician, computer technician, or IT support.
- Ability to troubleshoot and resolve multiple issues.
- Ability to multitask, prioritize, and manage time efficiently.
- Comfortable working in a diverse and fast-paced environment.
- Goal-oriented, organized team player
- Ability to physically stand, bend, squat, and lift equipment

**Advantageous Experience**:

- Experience with online helpdesk systems or CRM platforms.
- Windows Server Operating System, configuration, install, management skills required (Server 2012, 2016, 2019,
- Hyper-V and VMWare Install and Setup skills would be beneficial.
- Experience working with network and server management support
- Proficiency in Microsoft Office (certifications are a plus).
- Cloud experience (e.g., Office 365, Azure, Amazon).
- Office or project management skills.

**Job Types**: Full-time, Permanent

Application Question(s):

- Do you have your own reliable vehicle? (preferred)

**Education**:

- Diploma (required)

License/Certification:

- Drivers Licence (required)

**Location**:

- Durban, KwaZulu-Natal (eThekwini) (required)

Work Location: In person

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