Customer Care Agent
2 months ago
Key tasks and responsibilities: To be successful as a Customer Care Agent, you should have a pleasant personality and patiently assist clients. You should also be able to deal with any customer complaints in a timely and effective manner, whilst proactively engaging existing clientele. Multitasking and stress management skills are essential for this position. Ultimately this position serves as our direct contact feature with our clientele Handle general customer queries Diagnose and troubleshoot customer problems Resolve fundamental product technical issues Assisting and Training customers on company Products and Software Handle customer complaints. Reporting Customer issues Product and Software Testing Requirements include: High school certificate; additional certification in Client Services Management a plus 1 years' experience in a similar role Drivers License Own / reliable transport required Fluent in English, any additional language is a plus Ability to work shifts and weekends Key knowledge of or an interest in Golf is a plus Strong Technical Skills Competencies, attributes and skills required: Proficiency in Microsoft Office Suite Strong attention to detail Strong conflict and change management skills Strong communication and interpersonal skills Ability to be resourceful and proactive when issues arise Strong organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Professional attitude and appearance Solid written and verbal communication skills Honesty & Integrity Eager to work in a fast-paced and dynamic environment Critical thinker and strong problem-solving skills Able to handle pressure and meet deadlines. Motivated, hardworking and enthusiastic individual Able to work independently and be a Team player The different shift hours include: Early Shift - 8:00am till 5:00pm Late Shift - 13:30pm till 22:00pm Grave Shift - 17:30pm till 02:00am
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Customer Care Agent
5 months ago
Cape Town, South Africa Sea Harvest Full time**JOB PURPOSE**: This role requires an enthusiastic individual to enable our business to better understand their customer and employees by providing solutions and exceptional experience and resolving issues faster. The agent is responsible for maintaining customer satisfaction through the provision of problem solving and providing best-in-class customer...
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Customer Care Agent
3 months ago
Cape Town, South Africa Digital Solutions Group Full timeWe are looking for young, vibrant and experienced customer care agents to join a learnership with DSG. In the program the successful candidates will learn and get exposure to assist inbound customers with queries, complaints and compliments. The candidates must not have prior exposure to business process outsourcing (BPO)...
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Customer Care Agent
3 months ago
Cape Town, South Africa Digital Solutions Group Full timeWe are looking for young, vibrant and experienced customer care agents to join a learnership with DSG. In the program the successful candidates will learn and get exposure to assist inbound customers with queries, complaints and compliments. The candidates must not have prior exposure to business process outsourcing (BPO)...
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Customer Care Chat Agent
2 months ago
Cape Town, South Africa Turfsport Full time**Who we are**: A leading provider of omni-channel wagering software for casino, sports, horse racing, numbers and more. **TURFSPORT** provides fully managed end-to-end solutions for online, mobile and retail operators. In order to provide even more innovation and react faster to the growing demands of the iGaming industry **TURFSPORT** has entered into a...
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Customer Care Agent
2 months ago
Cape Town, South Africa MCI Careers Full timePOSITION OVERVIEW: As a Customer Care Agent, you will play a crucial role in our organization by providing exceptional customer support and resolving customer inquiries. You will utilize your excellent communication skills and customer-focused approach to build positive relationships with customers and ensure their needs are met.POSITION...
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Customer Care Agent
3 weeks ago
Cape Town, South Africa MCI Careers Full timePOSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. As a Customer Care Agent, you will play a crucial role in our...
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Customer Care Agent
3 months ago
Cape Town, South Africa Rory Mackie & Associates Full timeAs a Customer Service Agent, you will be the face of the company, responsible for engaging with customers, and providing exceptional service. This role combines customer service expertise with sales repairs support to enhance the customer experience and achieve brand loyalty.Key Responsibilities:Customer Service:• Respond promptly and professionally to...
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Customer Care Agent
3 months ago
Cape Town, South Africa Rory Mackie & Associates Full timeAs a Customer Service Agent, you will be the face of the company, responsible for engaging with customers, and providing exceptional service. This role combines customer service expertise with sales repairs support to enhance the customer experience and achieve brand loyalty.Key Responsibilities:Customer Service:• Respond promptly and professionally to...
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Night Shift Customer Care Multiskilled Agent
5 months ago
Cape Town, South Africa Rescume Recruitment Full timeAn exciting opportunity exists for individuals with Customer Service and or Sales experience to join our organisation as Customer Care Multiskilled Agents. The role will entail providing personalised solutions to customers, taking inbound calls and engaging telephonically with guests as a specialist in sales and reservations. You will also be having...
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Customer Care Administrator
5 days ago
Cape Town, South Africa Africa Thinking Management Solutions Full time**JOB DESCRIPTION** As the Customer Care Agent/Administrator, you will be the first point of contact with our clients, providing them with information, assistance and support they need regarding their policies. Additionally, you will be responsible for creating and maintaining an accurate client database, as well as monitoring and verifying payments of...
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Customer Care Administration Clerk
2 months ago
Cape Town, South Africa Africa Thinking Management Solutions Full timeABOUT US Ubuntu Care is a health care savings provider committed to offering peace of mind and financial security to our clients during life most challenging times. We pride ourselves on delivering exceptional service and compassionate care to our clients. We are looking for dedicated and empathetic Customer Care Administration Clerk to jin our valued team...
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Customer Care Representative
5 months ago
Cape Town, South Africa IGrow Wealth Investments Full timeGrow Wealth Investments, South Africa’s #1 Property Investment Company, is looking for a **Customer Care Representative **to join their team! **To qualify for this position you need**: - Matric - Minimum 2 years of experience in a similar role - Be able to make a minimum of 150 calls per day - Great telephone etiquette - Positive, can-do attitude -...
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Renal Care Specialist
3 months ago
Eastern Cape, South Africa National Renal Care Full time**Job Ref #**: 00932 **Industry**: Pharmaceutical And Medical/Healthcare **Job Type**: Permanent **Salary**: Market Related Description: National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence...
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Customer Care
5 months ago
Cape Town, South Africa Mérieux NutriSciences Full timeCustomer Care Cape Town Regular MERIEUX NUTRISCIENCES As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food,...
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Customer Service Representative
2 months ago
Cape Town, Western Cape, South Africa Digital Solutions Group Full timeCustomer Care AgentWe are seeking a talented and enthusiastic Customer Care Agent to join our team at Digital Solutions Group. As a Customer Care Agent, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide prompt and professional customer support via various communication...
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German Speaking Customer Service Agent
5 months ago
Cape Town, South Africa Time Personnel Full timeJob Overview **Location**: Cape Town, Western Cape **Job Title**: German Speaking Customer Service Agent **Salary**: R15,000 **Education Level**: High School / Matric **Job Level**: Intermediate **Minimum Experience**: 1 - 3 Years German Speaking Customer Service Agent - Cape Town. Are you fluent in German and passionate about delivering exceptional...
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Customer Service Representative
1 month ago
Cape Town, Western Cape, South Africa Digital Solutions Group Full timeCustomer Care Agent OpportunityWe are seeking a talented and enthusiastic Customer Care Agent to join our team at Digital Solutions Group. As a Customer Care Agent, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide prompt and professional customer support via various communication...
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Customer Care Assistant: Customer Care
5 months ago
Cape Town, South Africa Western Cape Government Full time**Job Purpose**: The Department of Social Development, Western Cape Government has an opportunity for a competent individual to provide customer care support. The successful incumbent must be willing to work under pressure and meet deadlines, have a positive attitude and be responsible. This post is based in Cape Town, CBD. **Minimum Requirements**: Senior...
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Customer Service Representative
4 weeks ago
Cape Town, Western Cape, South Africa Digital Solutions Group Full timeCustomer Care Agent OpportunityWe are seeking a talented and experienced customer care agent to join our team at Digital Solutions Group. As a customer care agent, you will play a crucial role in providing exceptional support to our customers through various communication channels.Key Responsibilities:Provide prompt and professional customer support via...
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customer agent
4 months ago
Cape Town, South Africa abc Full timeLooking for customer service agents that can start asap2 years of previous customer service experience for a UK campaign is requiredsalary: 6500 rand plus commissionworking hours:Mon - Thursday : 10 am to 8 pmFriday : 10 am to 6 pm