Restaurant General Manager
3 weeks ago
Overview The Restaurant General Manager (RGM) oversees a restaurant, ensuring operational excellence, customer satisfaction, and profitability while building a high‑performing team. Key Performance Areas & Responsibilities Build people capability: design training programs, onboarding, coaching, and provide regular feedback and corrective guidance. Engage & retain staff: create a positive work environment, fair practices, growth pathways, and recognition. Performance management: set goals, conduct reviews, and address performance or IR matters promptly. Recruitment & bench strength: recruit, develop operational leaders, and maintain a healthy bench. Deliver a consistent customer experience: meet CHAMPS and brand standards, exceed customer expectations, and achieve audit/compliance standards. Forecast inventory, sales and staffing; develop staffing plans and manage food and supply orders to balance cost efficiency with operational needs. Guide Restaurant Manager (RM) in deployment planning; address obstacles during peak trading. Track, analyze and root cause customer complaints, SWS performance, and operational variances; develop SMART action plans with the Area Coach. Plan and execute restaurant marketing initiatives and promotions to build traffic and grow sales. Drive a customer‑focused culture by setting a “customer‑first” mindset, recognizing great service and reinforcing hospitality behaviours. Manage staffing, inventory, cash handling and other controllables; review financial reports and take corrective actions to protect margins and drive cost efficiency. Maintain restaurant facilities and equipment to brand standards through preventive maintenance and timely upgrades. Accurately complete forecasting, budgets, and action planning to deliver business results. Support and execute new company initiatives and track results, ensuring effective rollout and adoption by the team. Ideal Requirements & Minimum Qualifications Minimum Grade 12 / Matric. 3–5 years’ management or supervisory experience in a Quick Service Restaurant (QSR), retail or hospitality environment. Proficiency with MS Office, POS systems and operational reporting tools. Excellent understanding of CHAMPS, food safety, health & safety compliance and operational excellence in a high‑volume environment. Passion for coaching, mentoring and succession planning to foster growth and leadership within your teams. Willingness to work shifts, evenings, weekends and public holidays in line with business needs. Additional Information Area: Stellenbosch, Western CapeContract Type: PermanentApplication Close: 11 November Job Types: Full‑time, Permanent #J-18808-Ljbffr
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Restaurant General Manager
3 days ago
Stellenbosch, South Africa Stellenbosch Full time**Job Summary**: The Restaurant Manager will oversee and manage the daily operations of the restaurant - Must have strong general management skills with the ability to manage a complete Restaurant operation, front and back of house. - Applicants must be well spoken and fluent in English. - Will only consider individuals with strong Restaurant administration...
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Restaurant General Manager
2 weeks ago
Stellenbosch, South Africa The Wine Glass Stellenbosch Full timeDescription: A popular restaurant and wine bar in Stellenbosch, seeks a skilled General Manager to oversee operational management and customer service. Responsible for setting and maintaining SOPs, training and managing the FOH team, and ensuring a welcoming ambience, success in this role is measured by seamless guest experiences, profitability through cost...
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Restaurant General Manager Simonsrust
2 weeks ago
Stellenbosch, South Africa TradeOn Full time**Overall Purpose of the Position**: The purpose of this role is to manage a restaurant within the policies and guidelines of the company to build a great team, ensure customer satisfaction and profit maximization. The Restaurant General Manager (RGM) will perform hands-on work to train and develop employees, respond to customer service needs, and model...
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Restaurant Manager
2 weeks ago
Stellenbosch, South Africa Stellenbosch Full timeIconic Restaurant in Stellenbosch requires a FOH Manager to join this fast paced establishment. The Restaurant Manager will be Managing, directing and motivating staff. Controling and coordinating culinary standards. Active in dealing directly with guests and monitoring guests satisfaction. Stringent controls. All operating equipment, beverage and food...
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Restaurant Manager
1 week ago
Stellenbosch, South Africa Sweetbeet (Pty) Ltd Full time**Purpose of job**: As the Leader of the team, you will be responsible for maintaining the restaurant’s revenue, profitability and quality goals. In addition, ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. **RESTAURANT OPERATIONS** - Maintain the highest standard of...
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Restaurant General Manager
3 weeks ago
Stellenbosch, South Africa Rohloff Group Full timeOverviewRestaurant General Manager (RGM) - Overberg (Western Cape) at Rohloff GroupAs a Restaurant General Manager (RGM), you'll lead a quick service restaurant to operational excellence by inspiring your team and delivering on company standards, policies, and procedures.ResponsibilitiesChampion CHAMPS : Drive your team to exceed customer expectations in...
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Restaurant Manager
1 week ago
Stellenbosch, South Africa Solved Full timeDo you have what it takes? Can you perform under pressure? Up for a challenge? We are currently looking for a restaurant manager that not only manages and motivates the foh team but is physically present on the restaurant floor to monitor the quality of service and food. You will be happy to engage with customers to ensure return business and take and...
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Restaurant Manager
2 weeks ago
Stellenbosch, South Africa HAZENDAL WINE ESTATE Full timeOur Company Has a Vacancy For a Restaurant Manager A successful, experienced, and passionate Restaurant Manager who will lead the operations of our FLAGSHIP farm-to-table dining experience. Rooted in sustainability, seasonality, and local sourcing, this role is ideal for an experienced manager who understands that exceptional hospitality begins with...
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Restaurant Manager
4 days ago
Stellenbosch, South Africa University of Fort Hare Full timeRESTAURANT MANAGER Stellenbosch: My client, an esteemed estate is seeking a customer‑focused, experienced Restaurant Manager to join their F&B team. If you thrive in high‑end dining, have a passion for hospitality, and a sharp eye for detail, this could be your ideal role. This role is reserved for candidates with a stable track record as a Restaurant...
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Restaurant Manager
1 week ago
Stellenbosch, South Africa Solved. Full timeArea: stellenbosch - Term: permanent - Experience: 3+ years - Closing Date: neg - Starting Date: asap - Reference Code: slvd-22-44 do you have what it takes? can you perform under pressure? up for a challenge? we are currently looking for a restaurant manager that not only manages and motivates the foh team but is physically present on the restaurant floor...