Learning and Development Specialist

1 day ago


Durban, South Africa Future Careers Full time
  • Ensure that all new employees undergo Induction Training
  • Ensure training material is developed/designed for all new employees.
  • Ensure that all arrangements are made for a successful completion of Induction training.
  • Ensure relevant personnel (Trainer, Trainee, Human Resources, etc) signs receipt and acknowledges the successful completion of Induction training.
  • Ensure refresher training is arranged monthly/quarterly/yearly/ etc.
  • Ensure Skills Audits are conducted on a yearly basis.
  • Assess Skills Audit Scores and arrange relevant training for relevant levels of staff.
  • Ensure outsourced/insourced trainer appointed and other arrangements have been made (i.e.: venue hire, communication to relevant personnel, diary availability, operations continuity, etc)
  • Application to W&R SETA for Learnership funding
  • Deal with appointed Training Company
  • Ensure documents submitted to W&R SETA are accurate and correct.
  • Together with Training Company, ensure that reimbursed funds are received.
  • Ensure all training modules are captured and recorded.
  • Ensure every training register is signed by relevant personnel.
  • Ensure store Training is conducted.
  • Conduct quarterly skills audits.
  • Gaps in store training to be arranged with external/ internal training providers.
  • Ensure registers are filed for WSP and ATR submission.
  • Ensure acknowledgement of training is signed by trainees.
  • Ensure refresher training is conducted on a quarterly basis on all training as per skills audits.
  • Arrange training assessments via mystery shoppers and other methods to ensure effective training.
  • Work with National Operations Manager to ensure that new store staff are trained prior to Store opening.
  • Relevant SETA applications to be submitted.
  • Submission and Completion of ATR’s and WSP
  • Identify training and skills gaps and develop programs to fill these gaps.
  • Creating Online Training Videos for Stores and content creation.
  • Conduct needs assessments and training evaluations.
  • Maintain training records and database.
  • Advise stakeholders on training solutions
  • Compliance Training - ensure compliance with regulatory requirements and industry standards.
  • Lead the annual needs analysis process across the group, aligning learning initiatives with competency development, talent development, succession planning and identified risks.
  • Manage the effective and efficient delivery of learning programs, ensuring high quality execution and a positive learner experience.
  • Oversee the implementation of critical programs such as learnerships.
  • Ensure compliance with BBBEE and Skills Development Act.


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