Japanese Speaking Centre Ambassador

2 months ago

Johannesburg, South Africa Isilumko Staffing (JHB) Full time

This role is for passionate, enthusiastic and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand.

Job Description:

  • Book all aspects of the guest journey including but not limited to Journeys (cruise itineraries), Destinations (shore) experiences, pre/post travel and hotels.
  • Provide best in class luxury service to our Travel Advisors and to international guests, hosting them via phone, Video calls, e-mail, chat
  • Support the Global Sales Organisation by building strong relationships with our Travel Advisor and Guest community.
  • Be an expert and reference in the use of our technology systems, Salesforce and Versonix Seaware to deliver personalised guest experiences.
  • Provide feedback on the quality and efficiency of customer support processes and be able to suggest enhancements.

 

Job Requirements:

  • Minimum of 1 years of experience in a contact center ideally within travel or luxury hospitality
  • Hospitality mindset – understands the diligence and communication skills needed to deal with luxury, international travelers
  • Fluent in oral and written English and Japanese, any other language is a plus
  • Confident speaking on the phone/video calls, representing the brand
  • Excellent listening and problem-solving skills
  • Culturally sensitive to clients from different countries
  • Comfortable using IT systems on a daily basis (knowledge of Versonix Seaware and Sales Force an advantage)

  • Japanese Speaking Centre Ambassador

    1 month ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job Title: Japanese Speaking Centre AmbassadorThis role is ideal for individuals who are passionate about delivering exceptional guest experiences and are fluent in Japanese. As a Japanese Speaking Centre Ambassador, you will be responsible for providing best-in-class luxury service to our travel advisors and international guests.Key Responsibilities:Book...

  • Experience Centre Ambassador – Japanese Speaking

    3 weeks ago

    Johannesburg, South Africa Jobted ZA C2 Full time

    Here's the job advert tailored for the **Experience Centre Ambassador – Japanese Speaking** role: --- **Job Title:** Experience Centre Ambassador – Japanese Speaking Job Purpose: We are looking for passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest...

  • Experience Centre Ambassador – Japanese Speaking

    2 months ago

    Johannesburg, South Africa Adzuna ZA B C2 Full time

    Here's the job advert tailored for the **Experience Centre Ambassador – Japanese Speaking** role:---**Job Title:** Experience Centre Ambassador – Japanese Speaking Job Purpose:We are looking for passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest...

  • Experience Centre Ambassador – Japanese Speaking

    2 months ago

    Johannesburg, South Africa Isilumko Staffing Full time

    Here's the job advert tailored for the **Experience Centre Ambassador – Japanese Speaking** role:---**Job Title:** Experience Centre Ambassador – Japanese Speaking Job Purpose:We are looking for passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest experiences,...

  • Experience Centre Ambassador – Japanese Speaking

    2 months ago

    Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    Here's the job advert tailored for the **Experience Centre Ambassador – Japanese Speaking** role: --- **Job Title:** Experience Centre Ambassador – Japanese Speaking Job Purpose: We are looking for passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest...

  • Experience Centre Ambassador – Japanese Speaking

    2 months ago

    Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    Here's the job advert tailored for the **Experience Centre Ambassador – Japanese Speaking** role:---**Job Title:** Experience Centre Ambassador – Japanese Speaking Job Purpose:We are looking for passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest experiences,...

  • Japanese Speaking Centre Ambassador

    4 weeks ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job Title: Japanese Speaking Centre AmbassadorThis role is for passionate, enthusiastic and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand.Key Responsibilities:Book all aspects of the guest journey, including...

  • Ambassador of Japanese Cultural Exchange

    2 months ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job Title: Japanese Speaking Centre AmbassadorThis role is ideal for individuals who are passionate about delivering exceptional guest experiences and are fluent in Japanese. As a Centre Ambassador, you will be responsible for providing best-in-class service to our international guests, building strong relationships with our Travel Advisors, and being an...

  • Experience Centre Ambassador

    1 month ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job Title: Experience Centre Ambassador – Japanese SpeakingWe are seeking a highly skilled and experienced individual to join our dynamic team as an Experience Centre Ambassador. As a key member of our Global Sales Organisation, you will be responsible for delivering exceptional guest experiences, supporting our sales efforts, and contributing to the...

  • Japanese Speaking Call Centre Agent

    3 weeks ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job Title: Japanese Speaking Call Centre AgentA well-established hospitality company is seeking a highly skilled Japanese speaking Call Centre Agent to join their team in Johannesburg on a permanent basis.Key Responsibilities:Provide exceptional customer service to guests via various communication channelsManage guest journeys, including bookings and...

  • Experience Centre Ambassador

    3 weeks ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job Title:Experience Centre Ambassador – Japanese SpeakingJob Purpose:We are seeking a highly motivated and enthusiastic individual to join our dynamic team as an Experience Centre Ambassador. As a key member of our Global Sales Organization, you will provide exceptional guest experiences, support our sales efforts, and contribute to the growth of a...

  • Global Luxury Ambassador – Japanese Speaker

    2 days ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Job Title: Experience Centre Ambassador – Japanese SpeakingJob Purpose:We're seeking passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You'll provide exceptional guest experiences, support our Global Sales Organisation, and contribute to the growth of a start-up luxury brand.Key...

  • Experience Centre Ambassador – Japanese Speaking

    3 weeks ago

    Johannesburg, South Africa Isilumko Staffing Full time

    Job Purpose:We are looking for passionate, enthusiastic, and friendly individuals to join our dynamic team as an Experience Centre Ambassador. You will provide exceptional guest experiences, support our Global Sales Organization, and contribute to the growth of a start-up luxury brand.Key Responsibilities:- Book all aspects of the guest journey, including...

  • Japanese Speaking Centre Ambassador

    4 weeks ago

    Johannesburg, South Africa Jobted ZA C2 Full time

    This role is for passionate, enthusiastic and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand. Job Description: - Book all aspects of the guest journey including but not limited to Journeys (cruise itineraries),...

  • Japanese Language Call Centre Representative

    2 months ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Japanese Speaking Call Centre Agent OpportunityWe are seeking a highly skilled Japanese speaking Call Centre Agent to join our team in Johannesburg on a permanent basis.Key Responsibilities:Provide exceptional customer service to guests via various platformsResponsible for guest journey, including bookings and itinerariesDrive continuous improvement on guest...

  • Portuguese Speaking Centre Ambassador

    5 days ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Role OverviewThis is an exciting opportunity to become part of our dynamic team as a Centre Ambassador, where you will play a vital role in delivering exceptional guest experiences.Key ResponsibilitiesCoordinate all aspects of the guest journey, including Journeys, Destinations, pre/post travel, and hotels, to ensure seamless experiences.Provide luxury...

  • Japanese Speaking Centre Ambassador

    2 months ago

    Johannesburg, South Africa Adzuna ZA B C2 Full time

    This role is for passionate, enthusiastic and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand.Job Description:Book all aspects of the guest journey including but not limited to Journeys (cruise itineraries),...

  • Japanese Speaking Centre Ambassador

    2 months ago

    Johannesburg, South Africa Isilumko Staffing Full time

    This role is for passionate, enthusiastic and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand.Job Description:Book all aspects of the guest journey including but not limited to Journeys (cruise itineraries),...

  • Japanese Speaking Centre Ambassador

    2 months ago

    Johannesburg, South Africa Isilumko Staffing (JHB) Full time

    This role is for passionate, enthusiastic and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand.Job Description:Book all aspects of the guest journey including but not limited to Journeys (cruise itineraries),...

  • Ambassador of Japanese Cultural Exchange

    2 weeks ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Job Title: Ambassador of Japanese Cultural ExchangeThis role is for passionate, enthusiastic, and friendly guest experience individuals who enjoy being part of a dynamic team, learning new skills, and a keen desire to make a difference while contributing to the future of a start-up brand.Key Responsibilities:Book all aspects of the guest journey, including...