Senior Manager Enterprise Architecture

3 weeks ago

Johannesburg, South Africa Eqplus Full time

Key Activities & Responsibilities Enterprise Solution Presales Engagement Leadership: Engage with decision‑makers to identify pain points and business challenges. Translate business problems into technical and commercial solution requirements. Work with the company's product solutions and engineering teams to develop tailored industry‑specific solutions. Provide input on architectural designs, bill of materials (BOM), and solution roadmaps. Ensure that solution proposals are aligned with customer business outcomes and industry trends. Support bid strategy development and provide executive input on RFx submissions. Lead executive‑level customer pitch meetings, positioning the company's enterprise solutions as a competitive advantage. Build strategic partnerships with OEMs, technology vendors, and industry influencers to enhance the company's enterprise solution portfolio. Enterprise Solution Postsales Engagement Leadership Act as a trusted advisor during solution deployment, ensuring alignment with customer expectations. Facilitate executive‑level customer engagement during implementation to mitigate risks and drive adoption. Ensure cross‑functional teams deliver solutions in line with the agreed business case and customer objectives. Maintain active engagement with customers to track solution performance and business impact. Identify expansion opportunities within existing accounts to drive additional solution uptake. Provide strategic guidance on continuous innovation and technology roadmaps for customers. Work closely with service and operations teams to address post‑implementation challenges. Ensure clear escalation paths for resolving service or performance issues at the executive level. Stakeholder & Network Leverage Utilize executive connections to create business opportunities and foster strategic partnerships. Facilitate introductions and engagements between the company and key decision‑makers within target industries. Education, Experience & Skills Education: Minimum of a 4‑year tertiary degree in Computer Science, Engineering, or IT. An MBA would be advantageous. Certifications: TOGAF 9.2, ITIL 4. Experience: At least 15 years in ICT solution sales; 5‑10 years delivering solutions in Telecommunications ICT / Technology Systems implementation or consulting; 5‑7 years delivering technology/digital transformation for large enterprises across the lifecycle; experience across diverse cultures and geographies; experience in medium to large organizations. Network: Strong network of industry decision‑makers, influencers, and stakeholders. Skills: Technical Presales & Solution Engineering; industry‑specific enterprise solutions; post‑sales technical support & delivery alignment; sales pipeline & opportunity management. #J-18808-Ljbffr

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