Operations Leader — Customer Service Excellence
2 weeks ago
A leading outsourcing company is seeking an Operations Manager in Durban to oversee customer service operations. Candidates should have a minimum of 3 years' experience in operations management within a customer service environment and proven skills in leading high-performing teams. The role emphasizes data-driven decision making, effective communication, and the ability to multitask in a dynamic setting. This is a full-time position with a rotational shift schedule.#J-18808-Ljbffr
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Durban, South Africa Essity Full timeA leading global hygiene and health company is seeking a Customer Service Team Leader in Pinetown, South Africa. This role requires leading a team to ensure operational excellence and exceptional customer service. The ideal candidate will have at least 5 years of experience in Customer Services within the FMCG industry, strong leadership skills, and...
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Customer Service Agent
2 weeks ago
Durban, South Africa Safair Operations Full time**Safair Operations, operating as FlySafair has vacancies for Customer Service Agents at our King Shaka** **RESPONSIBILITIES**: - **Assist passengers with ticket sales, bookings and flight** **changes including explaining rules terms and** **conditions, regulations and procedures as required;** - **Manage flight delays and or cancellations;**: -...
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Durban, South Africa The Legends Agency Full timeA leading customer service firm in Durban is seeking a National Customer Service Center Manager to oversee call center operations. The successful candidate will be responsible for managing performance, budgeting, and staff development. Required qualifications include at least 7 years of call centre experience and a degree in management or business. Strong...
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Customer Service Team Leader
2 weeks ago
Durban, South Africa Essity Full timeCustomer Service Team Leader page is loaded## Customer Service Team Leaderremote type: On Sitelocations: Durban , South Africatime type: Full timeposted on: Posted Todayjob requisition id: Essity ## **Customer Service Team Leader**## **About the Role**There is an opportunity for a Customer Services Team Leader to join our team based in Pinetown, South Africa...
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Customer Service Team Leader
2 weeks ago
Durban, South Africa Essity AB Full timeEssity B 259.2 (+2.9 SEK) on 21-Nov- :29 There is an opportunity for a Customer Services Team Leader to join our team based in Pinetown, South Africa reporting to the Customer Logistics Manager The successful candidate will be responsible for leading the team ensuring operational excellence, team efficiency and exceptional customer service delivery to...
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Customer Service Team Lead — Operations
2 weeks ago
Durban, South Africa Essity AB Full timeA leading global healthcare and hygiene company in Durban is seeking a Customer Services Team Leader. This role involves coaching and leading a team to ensure operational excellence and exceptional customer service. Ideal candidates will have extensive experience in customer services, strong organizational and communication skills, and proficiency in...
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Provincial Operations Leader – Growth
2 weeks ago
Durban, South Africa Icebolethu Group Full timeA leading funeral services organization in South Africa is seeking a Provincial Manager to enhance operational effectiveness across multiple provinces. The role includes managing day-to-day operations, ensuring compliance and customer satisfaction, and achieving sales targets. The ideal candidate will have strong leadership skills, strategic thinking...
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Customer Experience Leader
1 week ago
Durban, South Africa Kura Full timeJob Details: **Job Title: Customer Experience Leader (Customer Service Campaign)** **Location: Mount Edgecombe, South Africa** Kura are looking for an experienced **Customer Experience Leader **to join our team in Mount Edgecombe! As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our...
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Customer Service Team Leader
2 weeks ago
Durban, South Africa Bespoke International group Full timeTo be the voice of the Customer Service Team, helping customers and Store colleagues, delivering excellent customer service within every interaction. Customer Service Voice and Non Voice Managing a team of people to deliver exceptional customer service. To motivate, lead and coach a team of agents to achieve KPI requirements Minimum Requirements: -...
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Global Customer Service Leader
1 week ago
Durban, South Africa Mondi Group Full timeA global packaging and paper leader is seeking a Customer Service Manager to lead teams in KwaZulu-Natal, ensuring efficient order management and high customer satisfaction. The ideal candidate will have a strong background in supply chain management, project management, and international trade, with 5-10 years of experience. We offer a supportive...