National Customer Service Centre Leader — Service Excellence

National CSC ManagerMinimum Requirements:Matric (Grade 12)A degree in management, business administration and/or marketing diploma in Contact Centre Management is advantageous but not mandatoryValid Code EB driver's licenseA minimum of 7 years of call center experience, with at least 3 years at the supervisor/management levelProven experience in a similar...

National Customer Service Center Manager, DBN About the job National Customer Service Center Manager, DBN Job Description: National Customer Service Centre (CSC) Manager Location: Durban, South AfricaDepartment: Customer ServiceJob Level: Management Purpose of the Role The Customer Service Centre (CSC) Manager is responsible for managing the entire Customer...

Job Description: National Customer Service Centre (CSC) ManagerLocation: Durban, South AfricaDepartment: Customer ServiceJob Level: ManagementSalary: R R Purpose of the RoleThe Customer Service Centre (CSC) Manager is responsible for managing the entire Customer Service Division (CSD) and Product Support Division (PSD) call centre operations. This role...

Our client is seeking Customer Service Representatives with No Customer Service Experience, within a Call Centre. **Duties**: **Professional customer service skills**: solution mindset, helping nature, passion for the customer and customer experience Good written and verbal communication skills Critical thinking and logical thinking Ability to multitask and...

We are looking for a Customer service agent who has knowledge as well as experience of the UK Utility sector. Please see requirements below: **Requirements**: - Energy and Utilities Experience - International Call Centre Experience **Job Types**: Full-time, Permanent **Salary**: R5,000.00 - R7,000.00 per month **Experience**: - Customer service: 1 year...

**Call Centre Manager (National/Sales/Campaigns) ( JB3169)**: Durban, Kwa - Zulu Natal - Sales **Call Centre Manager (National/Sales/Campaigns) ( JB3169)** **Durban** **Market Related** Call Centre Manager (National/Sales/Campaigns) will be responsible for leading the team of team leaders and call centre sales representatives at various call centres in...

To be the voice of the Customer Service Team, helping customers and Store colleagues, delivering excellent customer service within every interaction. Customer Service Voice and Non Voice Managing a team of people to deliver exceptional customer service. To motivate, lead and coach a team of agents to achieve KPI requirements Minimum Requirements: -...

**Join our CP360 Family, today!** **Join Our Canadian-Inspired Team in Durban: Embrace Excellence Together!** **Who We Are**: At **ContactPoint 360**, we put _people first_. As a global customer experience company, we partner with top brands to deliver outstanding service through meaningful interactions. Our Durban team is growing, and we’re looking for...

**Join our CP360 Family, today!** **Join Our Canadian-Inspired Team in Durban: Embrace Excellence Together!** **Who We Are**: At **ContactPoint 360**, we put _people first_. As a global customer experience company, we partner with top brands to deliver outstanding service through meaningful interactions. Our Durban team is growing, and we’re looking for...

Our Durban based client is looking for a qualified and experienced National Service Concierge Manager. **CORE PURPOSE OF THE JOB** To deliver superior client experiences by managing a team of employees that serve in a capacity of a Concierge thereby ensuring exceptional service delivery. This role combines client engagement, technical support, office...